Job Title: First Line Service Desk Analyst
Location: Leicester
Salary: £25,400
Overview:
A leading organisation is currently seeking a motivated and customer-focused First Line Service Desk Analyst to join its dynamic IT support team.
As a First Line Service Desk Analyst, you’ll serve as the first point of contact for IT support queries, assisting users across the organisation. You’ll be responsible for logging, troubleshooting, and resolving incidents and service requests via multiple communication channels, all while maintaining outstanding customer service standards.
Key Responsibilities:
Ideal Candidate Profile:
Why Apply?
This role is ideal for candidates looking to start or further their career in IT support within a supportive team environment, offering opportunities to develop technical skills and progress professionally.
Interested?
If you're ready to take the next step in your IT support career, apply now to learn more about this opportunity.
First Line Support • Leicester, England, United Kingdom
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