Front Office Supervisor

Our mission at Ibis Edinburgh Royal Mile Hunter Square is to create memorable moments for our guests by connecting hearts from arrival to farewell.

A job a career or a calling - whatever brings you here we have something for you!

As part of our team you can have:

• Discounted hotel rates all over the world in Accor Hotels
• Continuously learn and develop yourself with our Accor Academy
• Support your wellbeing in your professional and personal lives

Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries

• Participate actively initiatives to build a more inclusive and sustainable world
• And many more benefits and perks : Our objective is simple: make you grow and give you the spark to unleash your personality

As a Front Office Supervisor you will:

• Lead the front desk team during shifts ensuring smooth operations and exceptional guest service

• Jump into Food & Beverage service (breakfast bar lunch or dinner) when needed

• Assist with reservations back-office tasks and guest inquiries

• Handle guest requests and issues professionally ensuring satisfaction at every step

• Motivate and support your team helping new team members settle in and thrive

• Ensure compliance with health safety and hygiene standards

Qualifications :

• Previous hotel or hospitality experience desired

• A positive can-do attitude and flexibility to work in a fast-paced environment

• Strong multitasking and communication skills

• A passion for guest service and attention to detail

• Willingness to work flexible hours including weekends and holidays

Remote Work :

No

Employment Type :

Full-time

Experience: years
Vacancy: 1