Talent.com
Aramark
Area ManagerAramark • Belfast, BFS, GB
Area Manager

Area Manager

Aramark • Belfast, BFS, GB
14 days ago
Job type
  • Full-time
Job description

Job Description

To manage the delivery of cleaning services across assigned sites, ensuring contractual obligations, quality standards, health and safety requirements, and financial targets are achieved while maintaining excellent client relationships.

  • Based across multiple client sites.
  • Frequent travel between locations.
  • Occasional evening or weekend work to meet operational requirements.
  • Participation in an on-call rota may be required.

Job Responsibilities

  • Manage the day-to-day operation of cleaning contracts.
  • Ensure all cleaning services are delivered in line with contractual specifications and agreed service levels.
  • Build and maintain strong relationships with clients, acting as the primary point of contact.
  • Conduct regular site inspections and quality audits to ensure high cleaning standards.
  • Develop and implement corrective action plans where standards are not met.
  • Recruit, train, supervise, and motivate cleaning supervisors and operatives.
  • Prepare staff rotas and ensure adequate staffing levels to meet operational requirements.
  • Monitor employee attendance, performance, and compliance with company policies.
  • Manage budgets, control labour and material costs, and ensure contracts remain profitable.
  • Order and monitor cleaning equipment, chemicals, and consumables.
  • Ensure compliance with health and safety legislation, COSHH requirements, and company procedures.
  • Carry out risk assessments and ensure appropriate control measures are in place.
  • Investigate accidents, incidents, and customer complaints, implementing corrective actions where required.
  • Produce regular performance reports and attend client review meetings.
  • Identify opportunities for service improvements and contract growth.
  • Ensure compliance with environmental and sustainability policies.

Qualifications

Key Performance Indicators (KPIs)

  • Achievement of contractual Service Level Agreements (SLAs)
  • Client satisfaction scores
  • Quality audit results
  • Budget and profitability targets
  • Staff retention and attendance
  • Health and safety compliance
  • Response times to client requests and complaints

Person Specification

Essential

  • Experience managing cleaning or facilities management contracts.
  • Strong leadership and people management skills.
  • Excellent communication and customer service skills.
  • Good financial and budget management experience.
  • Knowledge of health and safety legislation, including COSHH.
  • Ability to plan, organise, and prioritise workloads.
  • Proficient in Microsoft Office (Word, Excel, Outlook).
  • Full driving licence

Desirable

  • Facilities Management or Cleaning Management qualification.

Skills and Competencies

  • Leadership and team development
  • Contract and performance management
  • Client relationship management
  • Problem-solving and decision-making
  • Financial awareness
  • Organisation and time management
  • Negotiation and conflict resolution
  • Attention to detail
  • Communication and presentation skills

Direct Reports

  • Cleaning Supervisors
  • Team Leaders
  • Cleaning Operatives
Create a job alert for this search

Area Manager • Belfast, BFS, GB

Similar jobs

Director Data & Analytics API Experience - Data Services

CME Group Inc.Belfast, Northern Ireland, GB
Full-time

Director Data & Analytics API Experience - Data ServicesSkip to main contentBy clicking “Accept All Cookies,” you agree to the storing of cookies on your device to enhance site navigation, analyze ... Show more

 • Promoted

Area Retail Manager: Lead Multi-Store Teams to Grow

Zachary DanielsBelfast, Northern Ireland, GB
Full-time

Zachary Daniels is seeking an Area Manager for Retail in Northern Ireland, offering a salary of £50,000 - £65,000 plus a competitive benefits package.In this role, you will lead and inspire Store M... Show more

 • Promoted

Field Area Sales Manager – Power Tools, Belfast

Makita UKBelfast, Northern Ireland, GB
Full-time

Makita UK is seeking an enthusiastic Area Sales Manager to drive sales growth in Belfast and Northern Ireland.In this role, you'll build strong relationships with end users, stockists, and distribu... Show more

 • Promoted

Area Sales Manager - £30,000 - £36,000 A Year

Cavendish MaineBelfast, United Kingdom Of Great Britain And Northern Ireland, UK
Full-time

As Business Development Manager you will be tasked with managing the Irish territory selling into buying groups, dealers and wholesale growing accounts and gaining new business in the area.Up selli... Show more

 • Promoted

Department Manager

Zachary DanielsBelfast, Northern Ireland, United Kingdom
Full-time

Department Manager | Fashion Retail | Belfast | Salary up to £30,000 + Bonus Zachary Daniels are looking for an experienced Department Manager to join a dynamic fashion retail team in Belfast.A... Show more

 • Promoted

Retail Optics Assistant Store Manager - Lead & Grow Team

Boots UKBelfast, Northern Ireland, GB
Full-time

A leading retail company seeks an Assistant Store Manager in Belfast to inspire teams and enhance customer experiences.In this full-time role, you'll manage varied tasks from overseeing operations ... Show more

 • Promoted

Store Manager: Lead with Autonomy & Growth

Fairways HotelBelfast City District, Northern Ireland, GB
Permanent

Costa Coffee Ireland & Northern Ireland is seeking a Store Manager to lead a busy Kennedy Centre store.You will shape the team, drive performance and cultivate an engaging customer experience.This ... Show more

 • Promoted

Shop Manager: Lead a High-Impact Food Service Team

Greggs plcBelfast City, Northern Ireland, GB
Full-time

Greggs plc in Belfast is seeking a Shop Manager to lead a frontline team and deliver fast, friendly service to customers across in-store, delivery, and Click + Collect channels.You will drive perfo... Show more

 • Promoted

Data Analytics Lead for Value Creation & Deals

InterpathBelfast, Northern Ireland, GB
Full-time

A leading advisory business in Belfast seeks an Associate Director for Data Analytics.You will lead the analytics team, develop data capabilities across various sectors, and ensure insightful repor... Show more

 • Promoted

Store Manager

Vision ExpressBelfast City District, Northern Ireland, GB
Full-time

Where leadership meets premium eyewear and med-tech innovation.Are you an inspiring Store Manager looking for your next challenge? Join Vision Express, part of the global EssilorLuxottica group, an... Show more

 • Promoted

Senior Manager - Oracle EPM Workstream Lead - Technology Consulting - Belfast - IOI

EYBelfast City District, Northern Ireland, United Kingdom
Full-time

At EY, we’re all in to shape your future with confidence.We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.Join EY and help ... Show more

 • Promoted

Store Manager

Austen & BlakeBelfast, Northern Ireland, GB
Full-time

Hours: 40 hours per week, working any 5 out of 7 days, including bank holidays and weekends.We are seeking an experienced and dedicated Store Manager reporting into the Area Sales Manager.You will ... Show more

 • Promoted

Store Manager Designate: Lead Teams & Drive Retail Growth

Poundstretcher Ltd.Lisburn, Northern Ireland, GB
Full-time

Store Manager in Northern Ireland.You will lead your store to deliver an outstanding shopping experience while managing sales performance and team development.Responsibilities include driving KPIs,... Show more

 • Promoted

Store Manager - Belfast Area

Lidl Northern IrelandBelfast City District, Northern Ireland, GB
Full-time

From our Head Office to the shop floor and everywhere in between our primary goal is to create and deliver a fantastic customer journey for everyone who shops at Lidl.If you have great leadership s... Show more

 • Promoted

Store Manager

Sally EuropeBelfast, Northern Ireland, GB
Full-time

Lead the Way as a Store Manager at Sally Europe!.Are you a sales-driven leader with a passion for retail and inspiring teams? If you thrive in a dynamic, target-oriented environment and are ready t... Show more

 • Promoted

Store Manager

Harbourne AssociatesBelfast City District, Northern Ireland, GB
Full-time

Store Manager - Belfast, Northern Ireland.An exciting opportunity for a determined and career-minded individual to work for a highly reputable company! Our client, one of the world's largest Beauty... Show more

 • Promoted

Area Manager - Northern Ireland - £48,226 - £52,413 A Year

PapyrusBelfast, United Kingdom Of Great Britain And Northern Ireland, UK
Part-time +1

Area Manager - Northern Ireland We are recruiting an Area Manager who will be forward-thinking and values-driven, and will lead the strategic development and delivery of PAPYRUS Community Services ... Show more

 • Promoted

Store Manager: Lead High-Impact Eyewear & Med-Tech Team

Vision ExpressBelfast City District, Northern Ireland, GB
Full-time

Vision Express is seeking a Store Manager to lead a high-performing retail team across our premium eyewear stores.You will drive customer experience, sales growth and operational excellence while w... Show more

 • Promoted

Area Sales Manager

Cavendish MaineBelfast, United Kingdom Of Great Britain And Northern Ireland, UK
Full-time

Manage sales territory, grow accounts, and gain new business by upselling products and expanding product lines. Show more

 • Promoted

Team Manager

MatalanNewtownabbey, NIR, GB
Full-time

About Matalan From humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever-evolving here on our careers site.We know as a team, we are stronger togeth... Show more