Food & Beverage Supervisor

Food & Beverage Supervisor

Champneys Mottram Hall

Contract: Full Time
Salary: £28,080 per annum plus tips

At Champneys, our Food & Beverage experience plays a vital role in supporting our guests’ overall wellbeing journey. Our teams deliver knowledgeable, attentive service with a clear understanding of nutrition, ingredients and dietary requirements, ensuring every guest feels cared for, confident and relaxed.

As Food & Beverage Supervisor, you will be a visible leader within the department, supporting the day to day running of our restaurant, café and conference operations. You will be passionate about service excellence, confident in leading teams, and proud to act as an ambassador for the Champneys brand.

This is a development focused role, offering the opportunity to build leadership capability, deepen your knowledge of wellness led food and service, and progress your career within a luxury hospitality environment.

Your role will include:

• Supporting the smooth and efficient day to day running of the Food & Beverage department, ensuring teams are fully briefed on daily guests, bookings and menu offerings
• Working closely with the F&B Management team to maintain consistently high standards of professional service across all restaurant, café, bar and event spaces
• Supervising, guiding and developing F&B Assistants through on the job coaching, training and service leadership
• Leading pre service briefings, checking daily menus with senior chefs and ensuring teams are confident in food, nutrition and dietary knowledge
• Ensuring all guests’ dietary requirements are fully understood, accurately communicated and consistently adhered to by the team
• Maintaining exceptional presentation standards across service areas, equipment and team appearance
• Supporting sales performance and departmental profitability through effective service, organisation and attention to detail
• Accurately documenting sales, room charges and complimentary items, liaising closely with Front of House teams
• Acting as a point of contact for guests during service, resolving feedback professionally and escalating where appropriate
• Maintaining clear communication between Food & Beverage, Kitchen and wider resort departments
• Upholding excellent hygiene, health & safety and compliance standards, leading by example at all times

This role is ideal for a motivated supervisor who enjoys developing people, delivering outstanding guest experiences and growing their career within a respected, wellness focused luxury brand.

Why work at Champneys
At Champneys, Food & Beverage is more than service, it is an essential part of our guests’ wellbeing journey. From nutritionally balanced menus to thoughtful, knowledgeable service, our F&B teams play a key role in creating calm, confidence and consistency for every guest.

We believe great service starts with great people, and we are committed to developing our Food & Beverage teams through learning, leadership and opportunity.

Working in Food & Beverage at Champneys means:

• Developing your leadership skills in a supervisory environment where coaching, mentoring and leading by example are encouraged
• Building strong knowledge of wellness led food, nutrition and dietary requirements, setting you apart from traditional hospitality roles
• Working within a supportive, people focused culture, where teamwork, professionalism and care are genuinely valued
• Being part of a luxury heritage brand, with high standards and pride in delivery across every guest touchpoint
• Opportunities to grow and progress, for those who demonstrate passion, reliability and a commitment to excellence
• Working in calm, inspiring resort environments, where wellbeing applies to colleagues as well as guests

At Champneys, we look for people who take pride in their work, enjoy developing others, and want to build a meaningful career within food, service and leadership, not just a job.

Being the iconic wellbeing brand that we are you should expect benefits that match our simple vision; to make you feel happier and healthier inside and out.

Not only will you work in great company you will also have access to the following:

• Health, Wellness and Wellbeing incentives
• Digital fitness programmes
• Nutrition guides and recipes
• Self-Guided meditation
• Wellbeing podcasts
• Champneys experiences (such an overnight stay or an ultimate spa day experience)
• App for all schedules, timesheets, annual leave and all the important things you need at your fingertips.
• In house social media connecting our Champneys Family
• Employee Assistance Programme, offering counselling sessions and legal advice if required, other perks such as shopping discounts and financial support to list a few benefits.
• Motivating, rewarding and engaging colleague events.
• Discounted stays for you, your friends and family at any of our properties.
• Complimentary Spa Day on completion of your probationary period.
• 50% discount on all Champneys products.
• Great discounts on our partner products Elemis and Clarins.
• Discounted membership to our exceptional health clubs.
• Merlin Entertainments Attraction.
• Introduce a friend incentive.
• Long Service celebrations.
• Free parking [Eastwell Manor, Forest Mere, Henlow, Motram Hall, Springs, Tring and the College only].
• Professional Uniform.