Reebok is hiring a Wholesale Customer Service Executive to join its London team. This role focuses on B2B customer service operations, wholesale order management, product allocation, shipment coordination, and customer communication across Germany, Austria, and Switzerland. You’ll play a critical role in ensuring efficient order processing, on-time delivery, and high customer satisfaction, working closely with internal teams and warehouse operations in a fast-paced, international environment.
The Role
In this position, you will manage day-to-day wholesale customer service activities, including order entry, allocation, and logistics coordination. You’ll proactively monitor shipments, communicate updates, and ensure a seamless end-to-end experience for B2B customers.
Key Responsibilities
Order Management
Product Allocation & Logistics Coordination
Customer Communication
Cross-Functional Collaboration
Performance Monitoring
Skills & Experience Required
Package & Benefits
Customer Service Executive • London Area, United Kingdom, United Kingdom
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