We are looking for a Client Support Assistant to join the team!
This is a pivotal role in the company, working in the Post Completion section of our Client Support Team, where you will provide exceptional service to our clients and provide assistance to our team of conveyancers.
This largely administrative role is a vital part of our post completion conveyancing process with key responsibilities to include the completion of registrations, dealing with all Land Registry processes and requisitions. This will require liaison with clients, lenders, solicitors, and colleagues in regard to all Post Completion matters ensuring that all incoming correspondence into the department either by post, email or telephone is efficiently processed in line with agreed standards and KPIs.
You will be provided with training for the role in addition to further training for processes assigned to the wider Background Team to enable you to move between different areas of the department to fulfil business needs.
The ideal candidate will have demonstrable values and ethics that mirror our own culture values and to be successful in the recruitment process you will need to evidence the following in your CV:
Our commitment to our staff to provide a supportive, empowering and rewarding workplace is key to our core mission at Convey Law.
We offer a vast array of benefits for our staff and continue to enhance our benefits package to be the most comprehensive, supportive and engaging benefits package for our team, key features include:
We're an innovative, specialist and award-winning conveyancing practice on a mission to transform the home-moving experience. Our dream is to deliver a revolutionary conveyancing journey for every client while supporting each other to grow, succeed and enjoy the journey along the way.
Our success is powered by exceptional people who strive to be the best version of themselves and live our core values every day: Service, Kaizen, Belonging, Tribe, Giving and Fun.
For more than two decades, we've been recognised as one of the UK's leading conveyancing firms, winning national awards for Service, Innovation, Wellbeing and Training. We've also been proudly recognised as an Outstanding Company by Best Companies, ranking 4th Best Company in Wales, 4th in the UK Law Industry, 16th in the UK's Top 100 Companies to Work For
While we're passionate about high performance, we believe great workplaces should be enjoyable too. From collaborative training days and team-building events to charity fundraising and celebrating success together, we've built a culture where people genuinely enjoy coming to work.
Client Support Team Assistant - Post Completion • Newport, South Wales, GB
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