Email Marketing Assistant

Charles Tyrwhitt is looking for an Email Marketing Assistant to join the team in London, supporting the end-to-end execution of campaigns, helping bring ideas to life from concept through to send across multiple regions.

Sitting within the Rest of World (ROW) CRM team, this role plays a key part in delivering impactful customer communications across global markets - a growing strategic focus for the business as we expand internationally.

Working across international markets, you’ll contribute to campaigns that drive growth in new territories, collaborating with teams across the business to ensure every communication is engaging, accurate and on brand. This is an exciting opportunity for someone highly organised, detail-oriented and proactive, who thrives in a fast-paced environment and is looking to build a career in global CRM.

What the Email Marketing Assistant will be doing:

• Support the delivery of email campaigns across multiple international markets
• Assist in the end-to-end coordination of campaigns, from brief through to deployment, ensuring activity is delivered on time and aligned to the agreed plan
• Build, schedule and deploy campaigns across markets, ensuring accurate localisation and completing thorough QA, proofing and testing to deliver error-free, on-brand communications
• Work closely with wider CRM teams (UK & US) to ensure alignment across campaigns and support consistent execution across regions
• Work collaboratively with design, copy, web, and buying & merchandising teams to ensure customer journey, product, tone, branding and messaging are consistent and commercially effective
• Ensure alignment between briefs, creative mocks and final builds, coordinating updates and changes with relevant stakeholders where needed
• Support the briefing and setup of marketing promotions, working with web teams to ensure they are delivered on time, thoroughly tested and signed off to ensure a seamless customer experience
• Carry out international market and competitor research, supporting the team with insights such as local events, public holidays and regional nuances
• Maintain campaign trackers, calendars and documentation, providing administrative and operational support to the ROW CRM team as required.

What Charles Tyrwhitt is looking for:

• Marketing (or relevant) Undergraduate degree
• Excellent written English
• Experience working with email marketing advantageous.
• Collaborative team player with a positive approach
• Exceptional attention to detail
• Highly organised, able to prioritise and manage multiple tasks
• Proactive with a willingness to learn and take initiative
• Clear communicator, comfortable working with different teams
• Commercially aware, with an interest in customer marketing
• Calm and solutions-focused when handling challenges
• Good knowledge of Word, PowerPoint and Excel is a plus.
• Experience using Bloomreach or a similar customer engagement platform is a plus.
• Knowledge of project management tools, such as Asana, a plus.
• Experience working in marketing is a plus.

What Charles Tyrwhitt offers:

• Competitive salary and excellent bonus scheme
• An entrepreneurial environment where you’ll be encouraged to try things and make changes to drive the business forward
• You’ll have access to Staff Discount from your 1st day, not just at CT but also from The White Company!
• Our hybrid working policy means we work from the office 3-4 days per week (14 days onsite across a 4 week period, and Monday's are our set days in the office)
• We are proud to go about our business in the right way and partner with many charities and sustainability partners - ‘giving something back’ is an important part of our ethos
• At HQ we are serious about having fun. Our Christmas and summer parties are the stuff of legend and our CT Social Team ensure there is always something exciting to get involved in)

Who Charles Tyrwhitt is…

Once upon a shirt, Nicholas Charles Tyrwhitt Wheeler (whilst studying Geography at Bristol University – we might add) had the notion that he could make a better shirt at better value than anyone else in the world! He believed that all men; no matter their shape or size, where they may be in the world or indeed their budget; should be able to own a Jermyn Street quality shirt. A proper shirt. A CT shirt. That was over 3 decades ago and whilst Charles Tyrwhitt (it rhymes with spirit by the way) is still famous for proper shirts, these days we are about so much more than collars and cuffs. Our purpose is to “make it easy for men to dress well”. We take care of a chap’s entire wardrobe, providing stylish solutions for every occasion. We make sure he gets what he wants, when and how he wants it.

‘I am Proud and Free to be me!’

When it comes to our people, we really do “Give a shirt”.

Tyrwhitteers (our people) are a diverse, passionate and entrepreneurial bunch. We enjoy a fun, engaging and rewarding culture, where everyone is empowered by our 3 BE-liefs which are; “BE the BOSS”, “BE the CUSTOMER” and “BE the BEST”.