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BCM Global
Litigation OfficerBCM Global • Ipswich, Suffolk, UK
Litigation Officer

Litigation Officer

BCM Global • Ipswich, Suffolk, UK
28 days ago
Job type
  • Full-time
Job description

Join BCMGlobal Mortgage Services as a Litigation Officer

Are you ready to take your career to the next level? BCMGlobal is on the lookout for a Litigation Officer to join our team in Ipswich. This is your chance to step into a pivotal role, managing mortgage accounts and guiding them through the litigation process — all while making a real difference to our customers.

What You’ll Do

  • Own and manage your caseload of mortgage accounts, balancing empathy with expertise.
  • Speak directly with customers, exploring their circumstances and finding the right solution for every case.
  • Ensure payment obligations are crystal clear — and collected in line with lender terms and Court Orders.
  • Navigate loan conditions with confidence, explaining them clearly and fairly.
  • Flag issues early, offer smart recommendations, and bring balanced, technical insights to complex situations.
  • Build strong relationships with clients, third parties, and internal teams.
  • Keep records accurate, up to date, and audit-ready.

What You’ll Bring

  • Empathetic communication style.
  • A customer-first mindset, always looking for fair, workable outcomes.
  • Knowledge of mortgage loan documentation, regulations, and the UK Benefits System desirable.
  • Team spirit — you deliver on commitments and lift others up.

Bonus point...

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Litigation Officer • Ipswich, Suffolk, UK

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