Job Description
Senior Patient Advisor – Full-Time, Permanent
Location: Central London
I’m currently recruiting on behalf of a highly respected and prestigious aesthetic business based in Central London. They are seeking a Senior Patient Advisor with a strong sales background to manage all incoming new client enquiries and convert these into consultations.
This is a full-time, permanent position offering excellent benefits and long-term career progression within one of the leading names in the industry.
Why This Opportunity Stands Out
Join a top-tier aesthetic and surgical clinic offering cutting-edge treatments
Enjoy a generous base salary plus commission- around £50K OTE pa
Benefit from free and discounted treatments
Receive monthly product incentives and continuous training
Increasing annual leave with each year of service (up to 5 extra days)
Be part of a close-knit, high-performing team in a fun and fast-paced environment
Key Responsibilities
Manage new client enquiries via phone and email, converting them into consultations
Deliver a five-star client experience from initial contact through to booking
Collaborate with the clinic and management teams to streamline the client journey
Troubleshoot and resolve any issues in the enquiry process
Share client feedback with marketing and management to support business growth
Reconnect with previous clients and share new offers or updates
Produce regular conversion reports for internal use
Handle diary management and administrative tasks with accuracy
What We’re Looking For
Proven experience in a sales-focused role within the cosmetic surgery or aesthetics industry
Alternatively, a sales-driven Assistant Clinic Manager looking for a new challenge
Professional and polished communication style, confident with high-profile clientele
Excellent written and verbal communication skills
Customer-focused with a genuine passion for aesthetics and delivering results
Strong organisational and administration skills
Role Details
Full-time, permanent position – 40 hours per week (includes lunch breaks)
Working pattern: Monday to Friday 10am- 6pm, plus alternate Saturdays (with the following Friday to Sunday off when a Saturday is worked- weekends working from home)
Benefits
Competitive salary depending on experience, plus commission
Free and discounted aesthetic treatments
Product and treatment-based incentives
Ongoing learning and development opportunities
If you’re a driven and experienced advisor looking to join a premium aesthetics business with real growth potential, I’d love to hear from you.
To apply or discuss this role in confidence, please get in touch.
Requirements
aesthetics, cosmetic surgery, luxury, doctors assistant, sales, organisation
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