At ICG, we deliver exceptional hospitality by living and breathing our core values of respect, customer focused, warmth, , and honesty, all with the goal of Making People Happy. How we say thank you! Celebrate your birthday with an extra paid holiday. Build your future with support from our Lead-Inn development program. Take the time you need to rest and recharge; Paid Breaks are on us. Enjoy 50% off food at any of our Inns Relax with a stay at any of our Inns during January, February, and March for just 1. Take advantage of the chance to explore our beautiful locations, with 1 / 3 off room bookings all year round. Experience a spontaneous trip away with 50 on same day bookings It's not just for you-your loved ones can enjoy 15% off bed and breakfast too! 24 / 7 confidential support is always there when you need it with our Employee Assistance Programme Tronc (...that's tips to me and you) Contribute to a company that gives back through our Give-inn back scheme Join an award-winning team recognised as the Best Pub Employer at the Publican Awards.
The Black Swan has been a beacon of warmth and hospitality for centuries, offering travellers a timeless retreat in the heart of Helmsley.
Originally a vital stop for weary stagecoach passengers journeying between Leeds and York, this historic inn traces its roots back to the 15th century.
Its unique charm lies in its architectural tapestry-an Elizabethan building at one end, a Tudor structure at the other, and a Georgian house in between-creating a wonderfully higgledy-piggledy gem brimming with character.
Working closely with the Assistant Manager, you help guide and support the team, creating a positive and lively atmosphere for guests and staff alike. From greeting guests and overseeing service to stepping in to resolve challenges and ensuring smooth operations, no two days are the same.
Your enthusiasm, professionalism, and leadership make our Inn a place guests love to visit and where our team thrives. If you thrive in a fast-paced environment have a passion for customer service are committed to delivering exceptional experiences we think you'll fit right inn... This role allowed Megan to explore a new location.
Watch Megan's video to learn more about our front-of-house roleshttps : / / careers.inncollectiongroup.com / join-inn *Age-related pay rates apply for Under 21s.*
Foh Supervisor - York • York, North Yorkshire, United Kingdom
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