Hire Controller

Hire Controller

Bromley

£30,000 to £35,000 + Benefits + Bonus + Healthcare

NEOS Engineering Recruitment are working with a well-established Plant Hire company who are looking for a commercially minded Hire Controller to join their busy hire desk.

We're looking for someone who isn't just an order taker. We want someone who is confident on the , understands customer requirements and has the commercial awareness to upsell equipment, maximise hire opportunities and get the most out of every enquiry.

The Role:

• Handling incoming hire enquiries and converting them into bookings.
• Identifying opportunities to upsell additional equipment and services.
• Building strong relationships with existing customers and maintaining repeat business.
• Advising customers on suitable plant machinery for their requirements.
• Negotiating hire rates and maximising revenue from incoming enquiries.
• Managing the full hire process from initial enquiry through to off-hire.
• Liaising with transport, workshop and depot teams to ensure smooth equipment delivery.
• Ensuring excellent customer service throughout the hire process.

The Ideal Candidate:

• Previous experience as a Hire Controller, Hire Desk Controller or Hire Coordinator.
• Background within Plant Hire, Tool Hire, Powered Access or a similar industry.
• Strong internal sales skills and a natural ability to upsell.
• Confident, personable and comfortable speaking with customers over the .
• Commercially aware with good negotiation skills.
• Organised and capable of managing a busy hire desk.
• Someone who takes ownership of customer enquiries rather than simply processing orders.

What's on Offer:

• Salary up to £35,000 depending on experience.
• Monday to Friday, 7am – 5pm.
• Permanent position within an established Plant Hire business.
• Opportunity for career development and progression.

We're looking for a Hire Controller who understands that there's a difference between taking an order and maximising an opportunity. If you're commercially minded, enjoy dealing with customers and know how to get the most out of a busy hire desk, we'd like to hear from you.

Apply today or contact NEOS Engineering Recruitment for a confidential discussion.