Fleet Coordinator, THE OUT

Fleet Coordinator, THE OUT

Shephard's Bush, London, United Kingdom InMotion Ventures 3 Ltd

About us

As a newly merged powerhouse, InMotion Ventures 3 brings together two groundbreaking brands, PIVOTAL + THE OUT. United by a shared mission to reshape the future of vehicle usership and redefine the standard of the automotive client experience. While both brands are part of the same forward-thinking company, they operate as distinct entities with their own missions, products, and services. By joining InMotion Ventures 3, you’ll be working across both PIVOTAL + THE OUT, playing a key role in revolutionising the way people access and experience luxury automotive services.

PIVOTAL

At PIVOTAL, we are transforming the way people experience cars. Launched in 2019, Pivotal offers a unique car subscription service that challenges the traditional model of vehicle ownership. Gone are the days of long-term commitments - Pivotal members can subscribe to the latest Jaguar and Land Rover models for as little as three months. Forget about depreciation, servicing, insurance, and tax; with one monthly payment, everything is taken care of.

THE OUT

At THE OUT, we’ve reinvented luxury car rental. Forget the queues, hidden fees, and trips before the trip. Instead, we deliver world-class Jaguar Land Rover vehicles, directly to your door. Whether it's a spontaneous weekend getaway or a business trip, we promise hassle-free, first-class service from start to finish. With everything included; unlimited mileage, additional drivers, insurance, and more, THE OUT is more than just a car rental service; it’s an experience.

Whether you’re supporting PIVOTAL’s car subscription model or working with THE OUT’s luxury rental service, you’ll be part of a team that’s setting new standards for customer experience, flexibility, and luxury in the automotive world. The best part? You’ll have the chance to make an impact in two innovative, growing companies - all under one roof.

To find out more have a look at www.theout.com or search @theout.uk on Instagram.

About the Role

Providing a luxury service across the UK. We put our fleet team centre to all our operations. They are the heartbeat. Without them THE OUT doesn't work. As THE OUT grows, so does our fleet and operational teams. We are looking for people who want to be part of a fast growing start up, working with premium cars and managing an array of Driver Representatives.

Requirements

A fleet Coordinator is essentially the person behind the entire operation. You’ll be responsible for:

• Helping streamline the delivery and collection process
• Providing excellent Customer Service
• Maintaining record logs to ensure smooth running of vehicles
• Conducting full damage checks
• Identifying and reporting any fleet maintenance issues
• Liaising with car repair services
• General administration duties
• Delivery and collecting company cars across London and surrounding areas

We are looking for a candidate who:

• Loves to engage with customers and delivers outstanding levels of service
• Takes ownership of customer needs and complaints
• Is passionate and knowledgeable about the cars
• Has good communication and time management skills
• Is flexible to work on weekends
• Ownership of a full clean GB or EU driving licence held for a minimum of 24 months
• Previous car rental experience is strongly desirable

Benefits

What we offer;

• Weekend Availability
• Annual salary £30,000 - £30,500
• Annual performance bonus scheme
• 25 days holiday plus bank holidays (adjusted based on shift)
• Enrolment into Company Pension Scheme
• Employee discount on rentals
• Potential to grow inside a fast-paced start-up environment
• Schedule - 10 hour shift
• Work Location: In person

As this role involves more than ‘just’ working with nice cars, we are looking for people with positive, customer friendly attitudes. Individuals who go above and beyond what they’re asked.

Benefits:

• Enrolment into Company Pension Scheme
• Employee discount on rentals
• A day off for your birthday
• Casual dress
• Company events
• Life assurance
• Benefit scheme
• Sick pay (once probation period has passed)

By applying to this position, you agree to allow InMotion Ventures Ltd (Abbey Road, Coventry, CV3 4LF, inmotion@jaguarlandrover.com) to collect, store and process your resume, contact details and any other personal data that you submit. If InMotion is providing recruitment services to a third-party, you also extend this permission to our end client.

We will process this data for recruitment purposes only. The data will be stored in our Applicant Tracking System, (which stores data in the U.S and is fully compliant with EU data protection laws), and we will not share it with anyone else.

We would like to keep this data until our open role is filled and may choose to keep it in our database for future roles for up to 12 months.

Here’s a link to our privacy policy. In this policy, you will find information about our compliance with GDPR (data protection law.) You can find how to send us a request to let you access your data that we have collected, request us to delete your data, correct any inaccuracies or restrict our processing of your data. You also have the right to lodge a complaint about the way we handle your data. If you have not heard back from us within 3 weeks, please assume your application has been unsuccessful.