Night House Manager

Night House Manager – Another Place, The Machrie | Duty
Managers

Offering a competitive salary,
monthly tips, use of our Championship Links Golf Course, and an annual £2,598
Islay Living Allowance (paid monthly) for all off-site team.

Wild coastlines,
big skies and a close-knit island community set the rhythm
of daily life on Islay. The roll of waves, breeze-blown dune
grasses, and call of seabirds make up a rich island soundtrack.

Originating from the Gaelic term
‘machair’, Machrie offers elevated comforts and unforgettable experiences.

Our Night House Manager role:

We’re looking for a Night Duty
Manager to join our welcoming team.

As our Night Duty Manager, you’ll
take the lead during the overnight operation of the hotel, ensuring everything
runs smoothly whilst delivering a warm, professional and efficient service to
our guests. From overseeing the hotel
throughout the night and completing the night audit to welcoming late arrivals
and supporting early departures, you’ll play a key role in creating a safe,
seamless and memorable guest experience.

In return for your enthusiasm and
commitment, you’ll find yourself in a group of likeminded people with a shared
outlook on life; where friendship, connection, flexibility, variety and
challenge make every working day worthwhile.

This role is 40 hours per week,
working four nights out of seven, and your own transport is essential.

As our Night Duty Manager
you’ll be:

• Leading the
  hotel overnight, ensuring a safe, smooth operation and an exceptional guest
  experience.
• Acting as the
  main point of contact for guests, handling queries and resolving issues with
  confidence and care.
• Completing
  the night audit and preparing for the following day's arrivals.
• Carrying
  out regular security and hotel checks, including monitoring CCTV and
  maintaining reception standards.
• Supporting our
  night cleaning team and delivering room service when required.
• Responding
  to incidents appropriately, escalating where necessary, and providing a
  thorough handover for our House Managers (including any maintenance issues).
• Supporting
  the wider management team with administrative tasks and following company
  policies and procedures.

With 43 beautifully designed
rooms, The Machrie encapsulates the best of both worlds; a feeling of being
looked-after, and the freedom to explore.

The skills you’ll be sharing with us:

• 
  
  Previous
  experience in a Night Duty Manager or similar hotel role, with confidence
  in running night audits and overseeing the hotel overnight
• Experience
  using a hotel property management system (desirable)
• Previous
  Front of House experience (or equivalent)
• A good
  working knowledge of Microsoft Office
• Friendly,
  professional communication – you’ll be someone who enjoys helping people
  and building positive relationships with guests and team
• A diplomatic
  nature with the ability to remain calm under pressure, using your initiative
  to make decisions independently
• A
  sound knowledge of a hotel integrated PMS system
• A
  genuine passion for delivering outstanding guest service, with a positive
  attitude and a willingness to go the extra mile

First Aid, Fire Warden
training and an Enhanced DBS check are desirable, but not essential.

Bonus points if you have…

• 
  
  Previous island
  living experience (or are local to Islay)
• Hobbies or
  interests in the following areas: the outdoors, writing, natural history,
  marine science, animal science, photography (or equivalent)

Life at Another Place, The Machrie

On Islay, The Machrie embraces all-season island living. Due to the hotel’s remote location, you will require a valid
driving license and access to a personal vehicle. We offer also team
accommodation within same-sex residences (where possible).

It’s our strong sense of community and our wider connection to Islay,
that allows us to offer a space where outdoor living and indoor comforts
coalesce – where both guests, locals, and team can rest, play, work, gather,
and make the most of what matters.

What we’ll offer you in return:

• 
  
  A relaxed,
  professional place to work in a beautiful location – Islay ‘the queen’ of
  the Hebridean archipelago off the West Coast of Scotland
• Accommodation
  (as required, dependent on availability)
• An Islay
  Living Allowance provided for team members residing off-site
• Use of our
  Championship Links Golf
  Course (7,000 yards from the back tees, rated one of the world's top 100),
  regardless of ability
• Excellent
  career prospects in an ever-expanding organisation
• Special
  rates for you and your friends & family to stay at Another Place
  – The Machrie, Another Place – The Lake, SeaSpace,
  and Watergate Bay Hotels
• Discounts
  for you and your friends & family to eat at our variety
  of restaurants (including 18 Restaurant and Bar)
• Team assistance scheme
  – a dedicated helpline for support & advice on topics from mental
  health through to managing your finances
• With
  far-reaching views stretching across the golf links and Laggan
  Bay, you’ll never be short on inspiration. Life at Another
  Place isn't just a job, it's a transformative career
  opportunity.

If you would love to join us as our Night Duty Manager, apply now
and be part of our journey at Another Place, The Machrie.