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H&M Group
Sales Advisor 39hH&M Group • London, England, UK
Sales Advisor 39h

Sales Advisor 39h

H&M Group • London, England, UK
30+ days ago
Job type
  • Full-time
  • Part-time
Job description

As the Sales Advisor you are the friendly face that greet our customers and embody the heart of our brand.

Youll have the opportunity to provide customers with high-level service at every turn. From initiating conversations to assisting at the cash desk fitting rooms and throughout the shop floor youll play a vital role in enhancing the shopping experience. Your responsibilities will also include processing deliveries replenishing stock and merchandising the latest garments on the shop floor.

Your role is essential in creating welcoming experiences that showcase the best of our brand. With warmth and enthusiasm youll guide our customers through their journey offering genuine assistance and proactive service to uplift and inspire. Together in collaboration with your team youll create moments that matter.

While previous experience in customer service and familiarity with fabrics are nice to have theyre not mandatory.


Qualifications :

  • Customer-focused: You enjoy engaging with people and are committed to delivering excellent service.
  • Adaptable and flexible: Adaptable and responsive to changing priorities and customer requests.
  • Action-oriented: Proactive and driven to take initiative and get things done with quality.
  • Strong communicator: You have a genuine interest in people communicate clearly and actively listen to understand others perspectives and needs.
  • Eager to learn: Open to feedback and always looking for opportunities to grow and develop.
  • Brand enthusiast: You have a real passion for our brand and collection and love sharing that enthusiasm with customers.
  • Schedule flexibility: Willing and able to work varied hours including evenings and weekends.
  • English language skills

Preferable but not mandatory

  • Understanding of store operations & customer service skills from previous retail experience
  • Confident in offering customers advice on fashion trends materials sizing etc


Additional Information :

This is a full-time positions with a contract of 39 hours a week. Please apply by sending in yourCV in Englishas soon as possible.

Right to Work: This role is not eligible for Skilled Worker visa sponsorship. Applicants must have the right to work in the UK before commencing employment.

Assessment Process: Due to high application volumes you will be asked to complete an online skills-based assessment. Your responses will be scored by an automated tool using predefined criteria set by H&M Group. The result may determine whether your application progresses further.

Under UK data protection law (UK GDPR / Data Protection Act 2018) you have the right to request a human review of any automated decision to express your point of view and to contest the outcome. To exercise these rights contact .

Reasonable Adjustments If you have a disability or health condition that affects your ability to complete the online assessment we are required under the Equality Act 2010 to provide a suitable alternative. Requesting one will not disadvantage your application. Please contact .

Benefits:

Were committed to supporting our employees with a range of attractive benefits and valuable development opportunities. As a member of our team youll enjoy a 25% staff discount across all H&M Group brandsavailable both in-store and online. Additionally every employee is included in our H&M Incentive Program (HIP) designed to reward your contributions and support your growth within the company. You can read more about our H&M Incentive Program here.

Inclusion & Diversity

At H&M Group we are committed to fostering inclusive diverse and equitable workplaces across our entire organisation. We believe that teams thrive when they bring together a wide range of backgrounds perspectives and experiences. This diversity enhances our ability to solve problems creatively expand our thinking and build meaningful connections with colleagues and customers around the world. Thats why we consider all dimensions of diversity throughout our recruitment processensuring our workforce reflects the richness of the communities we serve.

Company Description

COS offers a wardrobe of ready-to-wear and accessories rooted in exceptional quality and lasting design. The brand has an elevated aesthetic that embodies luxury with an emphasis on craftsmanship innovation and compelling fashion movements.


Remote Work :

No


Employment Type :

Part-time


Experience: years
Vacancy: 1
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Sales Advisor 39h • London, England, UK

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