Job Description
As a Retail Customer Service Manager, you will play an important role in the Entain family, delivering top customer service and driving standards daily. In our exciting, dynamic Ladbrokes & Coral betting shops no two days are the same and you'll have the chance to contribute to a team that wins together and does what's right by our customers.
Reporting to the Shop Manager you will be part of the Shop team, who will serve customers and build relationships to encourage repeat custom.
Salary is £13.00 per hour
Are you ready to launch a winning career?
What you will do
Work patterns
Our shops can be open from Monday to Sunday 8am - 10pm depending on the location. This includes weekends and bank holidays.
Your typical weekly rota will be 20 hours. We will make it up of a blend of long opening or closing shifts, and shorter evening shifts. The rota will vary week to week.
At Entain, we believe in the importance of a healthy work-life balance and commit to providing you with your rota at least four weeks in advance.
Qualifications
To be successful in this role:
Additional Information
Benefits
At Entain, we know that signing top players requires a great starting package, and plenty of support to inspire your best. Join us, and a great compensation package is just the beginning. Working for us in our betting shops, you can expect to receive great benefits like:
And outside of this, you'll have the chance to turn recognition from leaders and colleagues into amazing prizes. Join a winning team of dedicated people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves.
Equal Opportunities.
If you need any reasonable adjustments at any stage of the recruitment process, please contact us and we'll support you.
We're committed to creating a diverse, equitable and inclusive workplace where everyone feels valued, respected and able to be themselves.
We're an equal opportunities employer. We welcome applications from everyone and we do not discriminate based on race, colour, nationality, ethnic or national origin, religion or belief, sex, gender identity or expression, sexual orientation, age, disability, marital or civil partnership status, pregnancy or maternity, or any other status protected by law.
We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate, ensuring ethical and compliant hiring practices globally.
#LI-Onsite
Retail Customer Service • Andover, England, United Kingdom
A premier retail destination in Oxford is seeking a passionate Sales Consultant.You will assist the store in achieving sales targets and delivering an exceptional customer experience.Ideal candidat... Show more
A leading fashion retailer in the UK is seeking a management professional for a temporary role in their Whiteley store.This position requires strong leadership skills, previous managerial experienc... Show more
At David Clulow Opticians, eye care is personal, stylish and meticulous.Since 1962, we’ve built an enviable reputation for premium optical care, contemporary designer eyewear and exceptional custom... Show more
A local catering business in Oxford is seeking a Team Leader to join their dynamic team.This role involves providing excellent food and coffee service while fostering a fun and friendly environment... Show more
Competitive salary + attractive benefits.At Miller Homes we are building homes in a way which allows us to build better places for people to belong to, better homes for customers and better places ... Show more
Trade Prices Direct, a nationwide window and door installation business, is seeking a.Customer Service / Administrator.The successful candidate will provide frontline customer support and administr... Show more
South Coast Retail Group in Romsey is recruiting for a part-time Retail & Post Office Assistant to deliver essential Post Office and retail services.The role requires weekend availability and inclu... Show more
A leading hospitality company in Oxford is seeking a skilled Manager to spearhead growth strategies, oversee daily operations, and manage a dedicated team.The role involves driving sales performanc... Show more
Halma plc is seeking a Customer Relationship Team member in Abingdon, UK.This position involves providing exceptional support to customers, acting as the first escalation point, and assisting manag... Show more
Miele GB is seeking a full-time Sales professional for their Outlet Store in Abingdon, Oxfordshire.The ideal candidate will have strong retail sales experience and be able to deliver excellent cust... Show more
Vision Express in Newbury is seeking a Retail Optical Assistant to provide confident personalized customer service and assist customers with eyewear products.You will learn to adjust frames, suppor... Show more
Oxford is seeking an experienced Store Manager to lead a fast-paced fashion operation, driving sales, service profitability, and loss prevention while developing a high-performing team dedicated to... Show more
A leading thermal management company is looking for a Senior Thermal Customer Engineer to manage maintenance and emergency repairs of thermal management products.You will need excellent customer se... Show more
Our client is looking for a German Speaking Customer Support Advisor with a track record of delivering high-quality Customer Service, ideally online and over the phone, and who are comfortable in a... Show more
Service technician role based in Andover, Hampshire, involving on-site work with a full-time schedule, Monday to Friday. Show more
Now accepting applicants for Focus Group studies.Earn up to £700 per week part-time working from home.Must register to see if you qualify.No customer service representative agent experience needed.... Show more
TK MaxxAt TJX Europe, every day brings new opportunities for growth, exploration, and achievement.You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioriti... Show more
A leading food wholesaler in the UK is seeking a Replenishment Supervisor to join their store management team.The ideal candidate will lead their team to achieve efficient stock handling and ensure... Show more
Able to work weekends or holidays if required; candidate to resolve problems.Energetic and hardworking applicant sought for Oxford, England.Resolve problems as required, including potential weekend... Show more
A leading pharmacy retailer in Cowley is seeking an Entry Level Relief Pharmacist to provide exceptional customer care across various locations.You will deliver the pharmacy strategy, ensure legal ... Show more
