EMBERWOOD FLOOR MANAGER
SALARY: £30,960 + Tronc (Approx 3-4k per annum)
FULL TIME (5 DAYS
OUT OF 7) – EVENINGS AND WEEKENDS
Who Are We?
| Emberwood is a destination restaurant at the heart of Francis Hotel Bath, rooted in Bath and inspired by its people. We welcome both hotel guests and locals alike, creating warm, thoughtful experiences shaped by genuine care and pride in the everyday. Great hospitality at Emberwood is built on meaningful connections between our teams, our guests and the trusted partners and suppliers we work with. From every plate to every interaction, attention to detail and collaboration sit at the heart of what we do. Since opening, Emberwood has attracted attention from leading voices in food and hospitality, including listing in the Michelin Guide 2025 and coverage from critics such as William Sitwell and Tom Parker Bowles. As part of Sir Richard Sutton Ltd, a family-owned hospitality business, Emberwood offers the opportunity to grow within a supportive environment where people feel trusted, valued and proud to be part of building something that lasts. Our Benefits Here are just some of the benefits you can enjoy when you · · · · · · · We also provide you with all the basic benefits such as free
|
Who Are We Looking For?
The Floor Manager will ensure that all food services are
well driven, and the team are best prepared to dial into the guests needs. They
will be extremely passionate about food and beverage and dedicated to ensuring
slick and professional services.
They will be proficient with the Order of service, helping
support the Restaurant Manager in training other junior members of the team by
shadowing and supporting them with the Order of Service, Allergy Procedures
etc. They will act as a support for the Head Waiters, Head Hosts and Head
Bartenders so as to ensure guest satisfaction and high levels of service.
They should have at least 1 years of experience in a
comparable position and environment. It is essential they are guest focused and
recognise that the team will be responsible for delivering an exquisite
experience. As such, training and shaping the team is fundamental in being able
to achieve a harmonious and passionate collective.
What Are The Key Responsibilities?
Guest Interaction and Repeat Business built on trust and
experiences.
Keen eye for detail during service and supporting the wider
team in delivering service standards of the highest quality in relation to our
offering.
Assist with training of staff to be well considered,
supporting one-on-ones and group sessions to build the skill level of the team.
Take on sole responsibility of duty management having
operational control of the restaurant bar, terrace and lounge making decisions
which effect both staff and guests.
Compliant with Health and Safety Standards, built in to
deliver exquisite experiences for guests.
Working with all teams within the Hotel, to ensure all staff
and guests receive warmth and generosity.
Upholding the
brand with a positive attitude, energy and enthusiasm.
Displaying
leadership in all aspects of the role
Floor Manager • Bath, United Kingdom
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