Portico are on the lookout for a Corporate Welcome Host for a brand new multi-occupied building in Birmingham.
The role of the Welcome Host is to take full accountability of the Front of House area and provide a seamless warm and authentic customer experience for all visitors guests tenants and clients.
Welcome Hosts are crucial to consistently creating compelling and emotionally engaging experiences for our communities enhancing and elevating the customer journey from the moment guests enter the building.
Our Welcome Hosts perform a proactive welcome and personalised customer experience through a combination of desk working and lobby roaming to always ensure seamless service. Ultimately their goal is to achieve a best-in-class welcome experience greater occupier satisfaction and establish the building as Birminghams premier innovative workplace destination.
Although the Welcome Host is predominantly a desk-based role it will involve covering a Lobby Host from time to time which is a role that requires proactive moving around the lobby space to provide a friendly and welcoming atmosphere for colleagues and visitors. Candidates should only apply if they are comfortable to stand for long periods.
Shift pattern: 40 hours per week shifts from 8am-5pm from Monday-Friday
Salary: 28000
Qualifications :
The successful candidate will have strong attention to detail and the natural initiative to take tasks on automatically. They must be a people person and show good levels of flexibility and adaptability to manage differing client needs. An excellent multitasker the successful candidate will be the go-to person in the building and will need to focus on building strong and lasting relationships with the tenants.
Customer service experience is required for the role.
Additional Information :
Whats in it for you
Remote Work :
No
Employment Type :
Full-time
Experience: years
Vacancy: 1
Welcome Host • Birmingham, England, UK
Role Title: Front Of House Events Administrator.Division: Wealth Management Client Care.Working Pattern: Monday to Friday 9am – 5pm.To support the delivery of consistent and high-quality Front of H... Show more
Brightstar is an award-winning hospitality management company, with a proven track record in delivering excellence.We are passionate about creating an environment where our employees can bring thei... Show more
Maki & Ramen in Frankley is looking for an experienced Assistant General Manager to lead its new restaurant.This role involves overseeing daily operations, managing a talented team, and ensuring ex... Show more
Tewkesbury, England, is looking for a dedicated hospitality professional to lead the front-of-house team in providing exceptional guest experiences.This full-time role requires managing service sta... Show more
Slaughters Manor in Cheltenham is seeking a Food and Beverage Supervisor to lead the restaurant team and provide exceptional service.You'll have the opportunity to work in a picturesque location, k... Show more
Do you have a passion for wellness and a talent for providing exceptional spa treatments? Bannatyne Group, a leading name in the health and wellness, is seeking a dedicated Spa Therapist to join ou... Show more
Elevate Operational Excellence and Join us as a Senior Assistant Manager!.Are you a passionate leader with an eye for operational excellence, guest experience, and people development?.If you thrive... Show more
Dumbleton Hall Hotel in the Cotswolds is seeking a Food & Beverage Supervisor to lead front and back-of-house service, ensuring warm, personalised experiences for every guest.You’ll welcome guests ... Show more
A leading IT services provider in the UK is seeking an Implementer to manage the rollout of IT and EPoS systems for customers in the hospitality and retail sectors.The role involves site visits for... Show more
You could say that it is because we place a special emphasis on people, on the fulfilment of our employees and on their development.We could also tell you that it is because we are an international... Show more
Rathbones in Birmingham is looking for a Front Of House Events Administrator to provide exceptional service to clients and manage office responsibilities.Your role will involve welcoming visitors, ... Show more
A leading spa and beauty agency is seeking experienced Temp Spa & Beauty Therapists in Birmingham.You'll enjoy flexible working hours across luxury spas and hotels, with competitive weekly pay.Cand... Show more
A UK-based employment service is seeking a Reception Administrator to join their busy main office team in Birmingham.The role involves managing front-of-house reception duties, providing exceptiona... Show more
A hospitality management company based in Birmingham is seeking a Cluster Revenue Manager to drive revenue growth and optimize performance across multiple hotel sites.Responsibilities include devel... Show more
As KERB continues to expand its Midlands portfolio, we are seeking a.NEC Birmingham, Aston Villa & Birmingham City.This is a senior, strategic role, focusing on.You will work closely with Venue Ope... Show more
Job Title: Assistant Bars Manager.Location: Hoar Cross Hall, Staffordshire.Nestled in the heart of Staffordshire, Hoar Cross Hall combines the elegance of a stately home with the indulgence of a lu... Show more
Due to continued growth, we are delighted to be working with a highly successful, award-winning estate agency as they look to welcome an experienced Mortgage Advisor into their established and ambi... Show more
A leading hotel marketing agency in the United Kingdom seeks a Senior Product Account Manager to drive client satisfaction and strategic management of accounts.The ideal candidate will foster relat... Show more
Are you looking for personal development to become a future manager?\n.Are you looking for a fun and fast paced environment to work in, with great benefits?\n.Could you help us create lasting memor... Show more
Moxy Birmingham NEC, Moxy Birmingham Nec, Marston Green, Birmingham, B40 1NT\n.Fixed hours contract available - Flexible hours to suit you - Life Insurance - Free access to Doctor and Legal helplin... Show more
