Service Lead

Are you an experienced healthcare leader ready to take on a high-impact role where you can shape the operational and clinical success of a service? Join Badby Park as a Service Lead and take responsibility for the operational, strategic, financial and day-to-day management of your unit, ensuring the delivery of high-quality, effective care aligned with outstanding CQC outcomes.

In this pivotal role, you will be a key member of the senior management team, working collaboratively with a highly specialised multidisciplinary team and engaging with both clinical and non-clinical colleagues, as well as external stakeholders. You will lead the service with a strong focus on quality, performance, and continuous improvement, ensuring that care delivery meets regulatory standards while delivering positive outcomes for residents.

As a Service Lead, you will oversee the full management of your unit, including staff leadership, operational delivery, and financial performance. You will manage and develop clinical and non-clinical staff, ensuring strong relationships across the MDT, while leading on recruitment, appraisal, supervision, and professional development. You will drive a positive and proactive working environment, ensuring staff are well supported, effectively deployed, and consistently working towards high standards of care.

Key Responsibilities:

• Managing clinical staff and ensuring key relationships with all professional staff who are part of the MDT
• Managing the recruitment, selection, appraisal and development of staff
• Overseeing the day-to-day management of your specific unit or a service area
• Implementing new policies and directives
• Liaising and negotiating with medical and non-medical staff internally (also at the most senior levels) and with people in external organisations, e.g. social services, external quality assessors
• Gathering and analysing data and using it to plan and manage both projects and systems
• Working towards ensuring quality and value for money for residents
• Providing data through audits for quality assurance and monitoring purposes
• Involved with setting budgets and maintaining finances within tight constraints
• Planning and implementing service developmental changes to improve service delivery
• Attending meetings, writing reports and delivering presentations to a variety of audiences
• Being part of a meeting structure and representing the views of departments and teams
• Handling communications and marketing in relation to your unit
• Managing the environment, liaising with catering, cleaning and other central staff
• Purchasing equipment and supplies and organising stores, and medication
• Using computers to manage information and financial data and to analyse and measure performance
• Proactively working towards 100% compliance in supervision and appraisal but achieving a minimum of over 90% at all times.
• Proactively working towards 100% compliance in mandatory training on your unit but achieving a minimum of over 90% at all times.

To be successful in this role, you'll need:

• Registered Qualified Nurse or Allied Professional with at least 5 years’ experience, two of which in a line management capacity
• Have complex physical health experience in particular tracheostomy experience
• Professional qualification that supports clinical management
• Leadership/ general management qualification and/or experience
• Experience of human resource management
• Quality management aligned to health data management
• Finance management
• Leadership and management

Where you will be working:

Location: Badby Road West, Daventry, Northamptonshire, NN11 4NH

Set in acres of stunning countryside on the outskirts of Daventry, Badby Park is a grand manor house steeped in history with stunning views, excellent facilities and a tranquil setting. Good road links makes it easily commutable from Daventry, Rugby, Northampton and Banbury

What You’ll Get:

At Elysium Healthcare, we believe in taking care of the people who care for others, you’ll enjoy a comprehensive benefits package designed to support your wellbeing, growth, and future:

• Competitive annual salary
• The equivalent of 33 days annual leave (including bank holidays) – plus your birthday off and the option to buy additional annual leave, in our annual selection window.
• Career development and training to help you achieve your professional goals
• Access to our Rewards & Benefits platform Ely-Vate; Your one-stop destination for everyday savings, exclusive benefits, and wellbeing hub!
• Wellbeing support and activities to help you maintain a healthy work-life balance
• Access to Blue Light Card, which provides a range of exclusive offers and discounts
• Life Assurance, for added peace of mind
• Stream – instant access to earned wages when you need it, plus access to save, directly from your wages, alongside financial wellbeing support.
• 24/7 GP service and second medical opinion, to ensure you are the best you can be
• Enhanced Maternity Package, so you can truly enjoy this special time
• Pension contribution, to help secure your future
• Subsidised meals and onsite free parking

About your next employer:

Elysium Health care has over 8,000 employees and a unique approach to the delivery of care. With a network of over 80 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move.

Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally.

Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person’s individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure.