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Motel One
Front Office AgentMotel One • Edinburgh, Scotland, UK
Front Office Agent

Front Office Agent

Motel One • Edinburgh, Scotland, UK
30+ days ago
Job type
  • Full-time
Job description

The focus of this role is on the professional care of our hotel guests from a warm welcome at check-in to a genuine farewell at departure. Your duties will also include the following:

  • Looking after our guests including check-in and check-out
  • Reviewing and processing bookings overbookings and options
  • Invoicing including managing payments as well as cash transactions and cashing up
  • Organisational and administrative tasks in both our front and back office (e.g. managing no-shows answering emails)
  • Gaining interdepartmental insights into new areas of activity by working in our multicultural teams

Qualifications :

Whether you are a hotel professional or changing careers you will fit in here! Because personality and hosting skills are our priority. You will also:

  • Have completed an apprenticeship in the hotel trade and/or have professional experience in the hotel/catering industry or be looking for a change of career
  • Have an excellent sense of quality and service as well as hosting skills and a passion for the hotel industry
  • Be open and communicative and have a solid command of English
  • Be a team player and willing to provide assistance across departments we achieve our results together


Remote Work :

No


Employment Type :

Full-time


Experience: years
Vacancy: 1
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Front Office Agent • Edinburgh, Scotland, UK

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