Talent.com
Great Places Housing Association
Housing and Wellbeing AssistantGreat Places Housing Association • Manchester, UK
Housing and Wellbeing Assistant

Housing and Wellbeing Assistant

Great Places Housing Association • Manchester, UK
13 days ago
Job type
  • Full-time
Job description

You will be working as part of a dedicated team to manage high quality accommodation and services whilst providing assistance to customers. You will be the first point of contacts for the premises, responding to all enquiries via phone, email or in person. You will maintain the safety and security of customers, colleagues, visitors, contractors as well as the premises, and equipment.

What you’ll be doing

  • You will provide assistance or guidance to customers; supporting them to fulfil the terms of their occupancy agreement;
  • You will encourage feedback from customers, recording and responding to any complaints and compliments;
  • You will ensure any safeguarding concerns are promptly dealt with and appropriate action is taken in line with Great Places procedures;

You will actively ensure the security of the building, , conduct health and safety inspections, and report communal repairs through appropriate channels. You will follow financial procedures and take responsibility for all monies held and received;

You will be responsible for communal cleaning and void cleaning, along with the wider team.

What you’ll need

  • Qualified to minimum level 2 in English and Maths
  • Evidence of IT skills
  • Experience of providing a customer facing, front line service in a busy environments whilst maintaining a courteous and helpful manner.
  • The ability to develop, and project, a positive image of Great Places through interpersonal, written and verbal communication skills.
  • Ability to complete tasks in an accurate and timely manner when working under pressure and maintaining attention to detail.
  • Effective liaison with colleagues and other stakeholders to give or find information to resolve problems.
  • Use of the relevant range of Microsoft Office applications and IT systems

What we will give you in return for your hard work and commitment

  • Pension ¦DC Scheme (up to 10% contribution from both colleague and Great Places)
  • WPA ¦Healthcare auto enrolled at no contribution level with £1250 of savings available- option to increase & add on family members
  • The Market Place ¦High street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more
  • Annual Leave ¦Start at 26 days annual leave, increasing up to 30 days within 5 years+ Bank Holidays
  • Reward & Recognition ¦ You Count Rewards are individual reward’s for going ‘above & beyond’
  • Help with transport ¦ We offer season ticket loans, an affordable way to purchase season tickets for public transport at discounted rates .
  • Wage Stream ¦ You can access savings opportunities and early access to wages


At Great Places we believe the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work.

Great Places Housing Group is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment.

All successful applicant(s) will be subject to an enhanced criminal records background check (Child and Adult Workforce, Child Barred List).

INDLOW

Create a job alert for this search

Housing and Wellbeing Assistant • Manchester, UK

Similar jobs

Compassionate Home Care Assistant | Local Impact, Training

Alina Homecare GroupHale, England, GB
Full-time

Alina Homecare Group is looking for a Care Assistant in the Aldershot area to provide essential support to clients in their homes.This role includes assisting with personal care, medication reminde... Show more

 • Promoted

SEMH Inclusion Support Assistant for Reintegration

Bury CouncilBury, England, GB
Full-time

Bury Council is seeking an Inclusion Support Assistant for Hazel Wood High School to support pupils with Social, Emotional and Mental Health (SEMH) needs.The role involves acting as a key worker, d... Show more

 • Promoted

Compassionate Health Care Assistant — Impact & Growth

Exemplar Health CareBurnley, England, GB
Full-time

Exemplar Health Care is seeking a Health Care Assistant at Wytham Lodge care home in Burnley to support adults with complex care needs and provide compassionate, person-centred care.You will work a... Show more

 • Promoted

Welfare Support & Case Management Coordinator

Harvey McqueenBolton, England, GB
Full-time

Harvey Mcqueen is seeking a Welfare Assistant based in Bolton, England.The role involves ensuring timely handling of incoming post and responding according to company procedures.You'll assist vulne... Show more

 • Promoted

Recruitment, Resourcing and Engagement Assistant

Bolton CouncilBolton, England, GB
Temporary

Grade E SCP 11 £28,142 – SCP 17 £31,022 (pay award pending).Contract: Fixed Term until 31/08/2027.The position is a proactive people‑person role supporting managers with recruitment activity while ... Show more

 • Promoted

Care Assistant - Blackburn & Burnley

Cera CareBlackburn, England, GB
Full-time

Care at Cera is a career, not just a job.We want our carers to see their profession as one with meaning, where they feel rewarded, can develop their skills and progress whilst truly making a differ... Show more

 • Promoted

Housing Manager

Building Careers UK LtdManchester, Greater Manchester, GB
Temporary

We are seeking an experienced and proactive.The full job description covers all associated skills, previous experience, and any qualifications that applicants are expected to have.THIS IS A 6 MONTH... Show more

 • Promoted

Welfare Assistant NEW Christ Church CE Primary (Eccles) Posted today Salford £4,062 Term Time P[...]

SalfordEccles, England, GB
Full-time

Required - As soon as possible.The Governors, staff and children at Christ Church C.E Primary School are looking to appoint Welfare Assistants to supervise pupils during the midday break either in ... Show more

 • Promoted

Personal Wellbeing Assistant x 5

We Manage Jobs(WMJobs)Hempstalls, England, GB
Part-time

Directorate: Adult Social Care & All Age Commissioning.Actual Salary: £14,985 - £16,231.This advert is open to both internal and external applicants.We are looking for dedicated, enthusiastic and s... Show more

 • Promoted

Care Assistant

BelongAtherton, England, GB
Full-time

As a care assistant, you will work together with other staff in the running of the household.You will aim to maintain high standards of care and service towards customers, relatives, visitors and o... Show more

 • Promoted

Healthcare Assistant - Complex Home Care, Growth & Benefits

Komplex GroupHempstalls, England, GB
Full-time

Komplex Care is seeking a Healthcare Assistant in Stoke-on-Trent to support a client with Cerebral Palsy and limited mobility.You will assist with personal care, medication administration, and dail... Show more

 • Promoted

Shift Lead Volunteer (Newcastle-under-Lyme)

Oxfam InternationalNewcastle-under-Lyme, England, GB
Full-time

Shift Lead Volunteer (Newcastle-under-Lyme).Please note: This role is only suitable for applicants aged 18 and over.Do you want to make a real difference?.At Oxfam, we're not just selling pre-loved... Show more

 • Promoted

Personal Wellbeing Assistants (multiple)

We Manage Jobs(WMJobs)Hempstalls, England, GB
Part-time

Adult Social Care & All Age Commissioning Hours: 21 – Part Time We are looking for dedicated, enthusiastic and self‑motivated Personal Wellbeing Assistant to join our strong Community Enablement te... Show more

 • Promoted

Administration & Bookkeeping Assistant

Broadwood Resources LimitedCongleton, Cheshire, GB
Full-time +1

We are looking for an enthusiastic Administration & Bookkeeping Assistant with a positive approach to wor k on behalf of an established employer based in the Congleton area click apply for full jo... Show more

 • Promoted

Care Assistant - Flexible Hours & Compassionate Wellbeing

Bupa UKAlderley Edge, England, GB
Full-time +1

Bupa UK, Brookview Care Home in Alderley Edge, is seeking a Care Assistant for a permanent full-time position.You will join a team dedicated to person-centred care, supporting residents with daily ... Show more

 • Promoted

Care Assistant: Growth, Training & 28 Days Leave

Cedar Care Homes LtdWilmslow, England, GB
Full-time +1

Cedar Care Homes Ltd in Wilmslow is hiring a Care Assistant to join our family-run team at Eden Mansions, Styal.You will provide resident-centered care, working 12-hour shifts from 8am to 8pm, incl... Show more

 • Promoted

Engagement Worker – Early Intervention and Prevention

Positive StepsManchester, England, GB
Full-time +1

Engagement Worker – Early Intervention and Prevention.Engagement Worker – Early Intervention and Prevention.Operational Manager – Early Intervention and Prevention.Multiple Roles with various contr... Show more

 • Promoted

Occupational Health Advisor

Premier FoodsST4, ENG, GB
Permanent

Circa £30,040 per annum (pro-rated from £50,066 FTE) \n.We're looking for a proactive and caring Occupational Health Advisor to lead our on-site health and wellbeing service.You&#39... Show more

 • Promoted

Challenging Behaviour Teaching Assistant

AcademicsCrewe, ENG, GB
Full-time

Challenging Behaviour Teaching Assistant.Are you an experienced and skilled Residential Support or Youth Worker based in Crewe or surrounding areas? Have you worked with children with social, emoti... Show more

 • Promoted

Health & Social Care Assessor

t2 groupStoke-on-Trent, ENG, GB
Full-time +2

Health and Social Care AssessorStoke-on-Trent and Surrounding Areas | Hybrid workingFull Time & Part Time Available | Permanent£27,000 - £30,000 per year + bonus + expensesPlease on... Show more