E-Commerce Assistant

Aspiga is looking for a proactive, detail-oritented, tech-savvy E-Commerce Assistant who enjoys the fast-paced nature of fashion retail to join the team in Battersea, London.

As the pivotal bridge between Aspiga's creative dreams and digital reality, the E-Commerce Assistant will work closely with the Marketing and Graphics teams to launch campaigns, coordinate affiliate network validations, and support the day-to-day operations of our Shopify Plus store, ensuring a seamless customer journey.

Key Responsibilities of the E-Commerce Assistant

Shopify & Site Maintenance

• Product Launches: Managing the end-to-end upload process for new collections, including SEO-friendly descriptions, tagging, and collection architecture.
• PDP Optimisation: Working with the graphics team to ensure high-quality imagery, video content, and "Aspiga Loves" lifestyle assets are correctly formatted and live on PDPs.
• Merchandising: Using Shopify tools to ensure products are displayed effectively to maximise conversion.

CRM & Email Marketing:

• Reporting into the Head of Ecommerce responsible for managing the CRM campaign strategy in line with overall business objectives and deliver agreed KPIs with the key focus to increase conversion and revenue through growing repeat purchases, AOV and LTV.
• Working closely with the Ecommerce Team, Senior Merchandiser and Brand Creative Manager to plan, build, execute and optimise strategies for lifecycle, transactional, and promotional campaigns deployed across different channels (including email, SMS, loyalty programme etc), both for our Global and US site.
• Work closely with the Graphics Team to generate appropriately timed and visually enticing email content.
• Execute A/B and multivariate tests to help improve campaign performance.
• Use the customer base and insights to target customer segments with specific messages and campaigns.
• Expanding the customer base by adopting new trends and strategies.
• Develop the Klavyio platform to deliver best in class marketing through automated data driven insights.
• Work with the Marketing Team to develop relevant partnerships to drive Brand awareness and grow new customers.
• Drive retention through email campaigns, identifying cohorts for performance marketing and flows as well as working with the new loyalty programme to reach its full potential.
• Deliver weekly and monthly reports focusing on CRM campaigns and database performance, feeding results back to the wider business.

Marketing Support:

• Campaign Execution: Assisting the Marketing team in setting up promotional codes, landing pages, and coordinating the digital assets for bi-monthly launches.
• Cross-Functional Liaison: Acting as the point of contact between Buyers, Graphics, and Digital teams to ensure seasonal store assets and online promotions are aligned.

Operational Excellence:

• AI Integration: Utilising AI tools to streamline product copywriting, image alt-text, and workflow automation.
• Quality Control: Conducting regular site "walk-throughs" to spot broken links, formatting errors, or out-of-stock items that need hiding.

What Aspiga is looking for:

• At least 1 year of experience in an e-commerce or digital marketing role.
• Analytical Mindset – comfortable with data entry and basic performance reporting.
  Tech Literacy, including proficiency in Google Workspace/Excel and an interest in AI tools to speed up workflows.
  A collaborative spirit
• Proficiency with Shopify, Google Sheets/Excel, and familiarity with Affiliate Platforms, e.g., Rakuten, Awin, or similar)
• A creative eye – while you aren't the lead designer, you should have a "feel" for the Aspiga aesthetic and basic skills in Canva or Adobe Express for quick crops/resizes.
• A can-do attitude, a sense of urgency regarding deadlines, and the ability to pivot quickly when priorities change.

What you'll get working at Aspiga:

• A competitively benchmarked salary
• 30 days holiday inclusive of Bank Holidays (plus up to 3 additional days for tenure).
• Contributory pension & Cycle to Work scheme.
• Purpose-led perks: Beach cleans, volunteer days, and B Corp community initiatives.
• Generous discounts on Aspiga products.