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This opportunity is based at our Battersea Old Windsor centre, working every weekend plus one weekday. This pattern is ideal for someone who wants meaningful, regular work that still leaves space for study, family life, or other part-time commitments.
As the first point of contact for people reaching out for support from Battersea, you will answer enquiries on our intake lines, offer clear guidance on our policies, and provide supportive, empathetic customer service.
You will help schedule animals coming into our care, ensuring we have the information we need before they arrive, and welcome them on-site by settling them into kennels and recording key behavioural and medical details. You will also play an important role in operating our Lost Dogs line, helping reunite pets with their families both within and beyond Battersea.
This opportunity is well suited to a compassionate individual with strong customer service skills, looking for a meaningful weekend-based role with purpose.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
• 36 days of annual leave (inclusive of 8 days Bank Holiday leave allowance) per year for full time employees (pro-rated for part-time employees).
• Discounted gym memberships and cycle to work schemes.
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions - up to 10% employer contribution.
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Working with our animals:
Working with our rescues is a very rewarding experience. Your work plays a vital role in giving our dogs and cats a chance at finding their forever home. Everyday will be different and will come with its own unique challenges. We are looking for people with the resilience and adaptability to handle all aspects of this role. It is important to note that the role does involve a lot of physical tasks which are required to provide the exceptional standards of care to our animals.
Diversity and inclusion:
Dog Intake Coordinator • Old Windsor, GB
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