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Close Brothers Group
Client ManagerClose Brothers Group • Brighton, UK
Client Manager

Client Manager

Close Brothers Group • Brighton, UK
7 days ago
Job type
  • Full-time
Job description

OVERALL SUMMARY

At Close Brothers we look to recruit individuals from all different backgrounds and encourage you to apply even if you don’t tick every box. We celebrate diversity, promote inclusivity and are open to discuss flexible work options to help you balance your work and home life.

Join the Close Brothers Invoice Finance Team where you will ensure delivery of excellent service to a portfolio of clients allocated to you and, through your endeavours, to maximise client life and income.

Working as part of the Client Services South team our ideal team member will have previous experience in managing and controlling a portfolio of 60/70 factoring clients with excellent numeric and computer skills.

RESPONSIBILITIES

  • Minimise the risk of loss through use of risk management tools and implementation of risk management procedures.
  • Maintain an understanding of the value of additional security in place per client.
  • Maximise client life by ensuring delivery of excellent service, and implement additional services where appropriate.
  • Maximise income by ensuring the correct fee rates are maintained, and by ensuring additional fees are charged where appropriate.
  • Maintain bad debt write provisions to within annual budget.
  • Ongoing management of collateral performance.
  • Ensure risk reducing actions are prioritised and completed, and risk issues are promptly reported.
  • Respond to client audits promptly and act on recommendations.
  • Ensure that all Governance and Compliance requirements are adhered to and all reporting and reviewing activities required by the Regulatory Bodies are carried out to the standards required.

WE WOULD LOVE TO HEAR FROM YOU IF YOU HAVE:

  • Fundamental industry knowledge
  • Industry specific experience including exposure to credit & risk
  • Risk Awareness

IT IS NOT ESSENTIAL BUT IT WOULD BE GREAT IF YOU HAVE:

  • Client Management experience
  • Assertiveness
  • Negotiation skills
  • ABFA qualifications to at least certificate level (or studying towards this qualification)

We are committed to providing an inclusive and accessible recruitment process. We recognise that candidates may have specific needs that require adjustments to ensure they have a fair and equal opportunity to demonstrate their skills and abilities. Candidates who require the job description or application form in an alternative format, or any other adjustments, are encouraged to email us at or request a call back.

ABOUT US

At Close Brothers we support employees to balance their work life priorities and in this role you will be able to enjoy a mixture of hybrid working.

Close Brothers is a leading UK merchant banking group providing lending, deposit taking and securities trading. We employ approximately 3,000 people, principally in the United Kingdom and Ireland. Close Brothers Group plc is listed on the London Stock Exchange and is a constituent of the FTSE 250.

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Client Manager • Brighton, UK

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