Talent.com
Arise Virtual Solutions
Remote Community Moderator for Major Gaming Client – Work from Home, Bilingual English and FrenchArise Virtual Solutions • Norwich, England
Remote Community Moderator for Major Gaming Client – Work from Home, Bilingual English and French

Remote Community Moderator for Major Gaming Client – Work from Home, Bilingual English and French

Arise Virtual Solutions • Norwich, England
30+ days ago
Job type
  • Full-time
  • Remote
Job description

Remote Community Moderator for Major Gaming Client – Work from Home, English and French

To all Gamers and Player Fans: Here is an opportunity to earn from home providing email and chat support for a global pioneer in gaming and entertainment. This industry leader is world-renowned - with gaming studios across the globe - for its premier gaming subscription service and catalog of award-winning titles.

If you love gaming, take this opportunity to combine your passion with revenue-generating gig work. Earn from home and make money doing what you love.

What’s Needed to Provide Support for this Client

· Proficiency in reading, writing, and speaking English and French is essential.

· Understand nuances and cultural differences.

· Passion for the gaming industry. Engaging with players while understanding their issues and finding solutions.

· High level of reading comprehension and understanding of game-specific terminology, slang, and context

· Efficiently manage time to respond promptly to customer inquiries, ensuring a timely resolution.

Must-Have Qualities and Capabilities

· Patience and empathy. Maintain a positive and professional attitude, creating a pleasant customer experience.

· Engagement Moderation, crafting personal, appropriate, on-brand responses to players.

· Monitoring all assigned Community channels, apply client’s moderation guidelines and actions as appropriate.

· Coordinating activities and actions with team members and client representatives.

· Depending on the assigned studio, there may be limited direct engagement with players and/or templated responses provided.

· Understanding of escalation pathways for sensitive or critical content, in accordance with the client's guidelines.

· Able to task-switch with ease and evolve as the requirements of the role change over time. Deliver excellent customer service.

· Fluency in English

Community platforms may include:

· Forum, Discord, Facebook, X (Twitter), R6M, YouTube, Instagram and TikTok. Strong experience on these platforms will be added advantage.

What It Takes To Succeed:

You must be self-motivated, possess outstanding problem-solving skills, patience, and empathy. Excellent written, listening, and verbal communication skills are a must. It’s also important to deliver knowledgeable, friendly, and customer service while efficiently navigating multiple systems.

What It Takes to Succeed: You must be self-motivated (no supervisor will be peering over your shoulder), possess outstanding problem-solving skills, demonstrate patience and empathy, and be able to work under pressure, handling potentially stressful situations. Excellent written, listening, and verbal communication skills are a must. It’s also important to deliver knowledgeable, friendly, and customer service while efficiently navigating multiple systems.

No degree necessary – This great work-from-home opportunity for anyone who is ready to invest in themselves and work hard on your own terms! Sign up and run your own customer support business or work as an agent for a Service Partner company already on the platform. Prior to servicing a client opportunity through the Arise® Platform, a series of assessments and a virtual certification course must be successfully completed.

About Arise:

Arise connects small home-based businesses, run by people like you, to prestigious Fortune 500 clients through a virtual platform. Arise provides the clients, you provide the service. You can select the support programs you wish to service and create your own schedule from available intervals – all from the comfort of home.

Sign up at AriseWorkFromHome.com

**This is not an offer of employment. It is an opportunity to enter into a business-to-business relationship with Arise.**

Create a job alert for this search

Remote Community Moderator for Major Gaming Client – Work from Home, Bilingual English and French • Norwich, England

Similar jobs

Dementia-Care Nursing Home Manager - Lead & Develop Team

Purosearch LtdNorwich, England, GB
Full-time

Une entreprise de services de santé recherchée un(e) Managing Home Manager dédié(e) pour diriger leur service à Norwich.Le/la candidat(e) idéal(e) aura une expérience significative en gestion de ma... Show more

 • Promoted

Online Psychology Tutor - Part Time

FindTutorsNorwich, England, United Kingdom
Part-time

Are you passionate about understanding human behavior and eager to share your knowledge? .Join our team as an Online Psychology Tutor and embark on a rewarding journey of learning and teaching.No p... Show more

Compassionate In-Home Caregiver | Rewarding Flexible Role

Home InsteadSheringham, England, GB
Full-time

A leading care provider in the UK is seeking compassionate individuals to join as CAREGivers in Sheringham and Cromer.No specific qualifications are required, though experience caring for others is... Show more

 • Promoted

Compassionate Care Assistant — Flexible Bank Shifts

Barchester HealthcareAldborough, England, GB
Part-time

Barchester Healthcare is looking for a Bank Care Assistant to join their team in Aldborough.This part-time role offers flexible hours and focuses on providing quality care to residents.You'll assis... Show more

 • Promoted

Senior Night Care Lead: Team Mentoring & Clinical Support

Barchester HealthcareAldborough, England, GB
Full-time

Barchester Healthcare is seeking a dedicated Senior Night Care Assistant to provide person-centred care for residents at our care home in Aldborough, England.In this role, you will supervise Care A... Show more

 • Promoted

Compassionate Care Professional with Flexible Hours

Home InsteadDebenham, England, GB
Full-time

A leading care provider in Bury St Edmunds is seeking enthusiastic Care Assistants/Companions to improve the lives of elderly clients.You will provide companionship, support with activities, and pe... Show more

 • Promoted

Bid & Sales Enablement Specialist (Specialty)

PIB GroupCalthorpe, England, GB
Full-time

PIB Group is hiring a commercially minded Bid & Sales Enablement Executive to support pitches, RFPs, and client materials for our Specialty division across the UK in a hybrid role.You will own a li... Show more

 • Promoted

Care Assistant

Avery HealthcareSheringham, England, GB
Full-time

At Avery Healthcare, we are all about supporting the people who care for our residents.We know how hard our teams work, and we're here to celebrate and support you every step of the way.At Avery He... Show more

 • Promoted

CAREGiver Role in Cromer and Sheringham

Home InsteadSheringham, England, GB
Full-time

Home Instead Senior Care is the world’s leading provider of non-medical care and companionship services for older people.With minimum visits of one hour, award winning training and an excellent rep... Show more

 • Promoted

Market Research Associate - No Experience

Clubshop | USCostessey, Norfolk
Full-time

Discover The System Surveoo That’s Helping Newbies Earn Daily.Turn your free time into daily earnings by answering simple surveys.No product or tech skills needed.Join For Free And Start Earn... Show more

Online English as a Foreign Language Tutor - Part Time

FindTutorsNorwich, England, United Kingdom
Part-time

We are searching for an innovative and energetic private tutor to join our excellent team of UK tutors.At our company we're looking for a student or a graduate to help our pupils to achieve their a... Show more

Compassionate Home Care Assistant | Flexible Shifts

Cera CareLong Stratton, England, GB
Full-time +1

Cera Care in Long Stratton is hiring Care Assistants to support clients at home.No prior experience is required, and we offer both part-time and full-time roles with flexible shifts including morni... Show more

 • Promoted

Senior Small Animal Veterinary Surgeon – Lead & Mentor

Inspiring Vet CareSheringham, England, GB
Full-time

Inspiring Vet Care in Sheringham is seeking a Senior Veterinary Surgeon to enhance clinical standards and mentor colleagues.This role involves hands-on clinical work and leadership responsibilities... Show more

 • Promoted

Paid Online Survey Participant - No Experience

Clubshop | USThorpe Saint Andrew, Norfolk
Full-time

Discover The System Surveoo That’s Helping Newbies Earn Daily.Turn your free time into daily earnings by answering simple surveys.No product or tech skills needed.Join For Free And Start Earn... Show more

Live-In Caregiver: Rewarding In-Home Support

Home InsteadSheringham, England, GB
Full-time

A leading care provider in Sheringham is seeking a Live In CareCAREGiver to assist clients with non-medical services.You will live in clients' homes, fostering trust and independence.No prior exper... Show more

 • Promoted

Live In Care CAREGiver

Home InsteadSheringham, England, GB
Full-time

Home Instead Senior Care is the world’s leading provider of non-medical care and companionship services for older people.With minimum visits of one hour, award winning training and an excellent rep... Show more

 • Promoted

Farm Veterinary Surgeon – Four‑Day Week, Shared On‑Call

VC Evidensia UKBungay, England, GB
Full-time

VC Evidensia UK is seeking a dedicated Farm Veterinary Surgeon in Bungay.This role involves working with a team to provide high-quality care primarily for cattle, alongside opportunities to develop... Show more

 • Promoted

European Works Council (EWC) Management and Labor & Employee Relations Leader

GaldermaAlby, England, GB
Full-time

European Works Council (EWC) Management and Labor & Employee Relations Leader.European Works Council (EWC) Management and Labor & Employee Relations Leader.Galderma is the emerging pure‑play dermat... Show more

 • Promoted

Smart Working even without experience

Clubshop | USNorwich, England
£100.00 daily
Full-time

Discover The System MyLeadBiz  That’s Helping Newbies Earn Daily.Turn free traffic into  $100+ per day  with this beginner-friendly biz opp strategy.No product or tech skills n... Show more

Live-In Caregiver: Rewarding Home Care & Companionship

Home InsteadCromer, England, GB
Full-time

A leading provider of non-medical care in Cromer is seeking a Live In CareCAREGiver to provide companionship and various non-medical services to clients in their homes.This role requires a kind and... Show more