As a Retail Customer Service Manager, you will play an important role in the Entain family, delivering top customer service and driving standards daily. In our exciting, dynamic Ladbrokes & Coral betting shops no two days are the same and you'll have the chance to contribute to a team that wins together and does what's right by our customers.
Reporting to the Shop Manager you will be part of the Shop team, who will serve customers and build relationships to encourage repeat custom.
Salary is £13.00 per hour
Are you ready to launch a winning career?
What you will do
Work patterns
Our shops can be open from Monday to Sunday 8am - 10pm depending on the location. This includes weekends and bank holidays.
Your typical weekly rota will be 17 hours. We will make it up of a blend of long opening or closing shifts, and shorter evening shifts. The rota will vary week to week.
At Entain, we believe in the importance of a healthy work-life balance and commit to providing you with your rota at least four weeks in advance.
To be successful in this role:
Benefits
At Entain, we know that signing top players requires a great starting package, and plenty of support to inspire your best. Join us, and a great compensation package is just the beginning. Working for us in our betting shops, you can expect to receive great benefits like:
And outside of this, you'll have the chance to turn recognition from leaders and colleagues into amazing prizes. Join a winning team of dedicated people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves.
Equal Opportunities.
If you need any reasonable adjustments at any stage of the recruitment process, please contact us and we'll support you.
We're committed to creating a diverse, equitable and inclusive workplace where everyone feels valued, respected and able to be themselves.
We're an equal opportunities employer. We welcome applications from everyone and we do not discriminate based on race, colour, nationality, ethnic or national origin, religion or belief, sex, gender identity or expression, sexual orientation, age, disability, marital or civil partnership status, pregnancy or maternity, or any other status protected by law.
We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate, ensuring ethical and compliant hiring practices globally.
#LI-Onsite
Retail Customer Service • Lancaster, England, United Kingdom
At Sky Retail we are the friendly faces connecting new customers to the world of Sky.We have a great opportunity for you to join our team as a Retail Advisor working in one of our unique customer h... Show more
Salvation Army Trading Company is seeking a Regional Sales Manager to enhance the Retail Division's success.This role involves leading business strategy across 23 shops, managing teams, and driving... Show more
Customer Service Advisor - 12 Month Fixed Term Contract - Preston (PR5) - £26k-£28kOur client is a global organisation who supply high end commercial products to businesses Worldwide.They have 4 UK... Show more
Inpost is one of the UK's largest parcel delivery networks, delivering millions of parcels every week across the UK, including to over 10,000 parcel lockers.As the number of deliveries continue... Show more
Booths is hiring a Team Leader (Process) at Parkhouse Lakeland, Milnthorpe.The role is full-time, permanent, 36.We require flexible availability, including one late night and one weekend day per we... Show more
Now accepting applicants for Focus Group studies.Earn up to £700 per week part-time working from home.Must register to see if you qualify.No customer service representative agent experience needed.... Show more
At Sky Retail we are the friendly faces connecting new customers to the world of Sky.We have a great opportunity for you to join our team as a Retail Advisor working in one of our unique customer h... Show more
Retail Optical Assistant - Vision Express.Where customer service meets premium eyewear and med-tech innovation.Are you looking for a retail role in eye care where you can grow, learn, and make a di... Show more
Gastronomy Plus Ltd in the United Kingdom is seeking a proactive Sales & Customer Service Administrator to support the smooth running of our sales operations.You will manage customer orders end‑to‑... Show more
Customer Service Advisor Shift Times: Monday - Friday 8am - 6pm.Location: West Strand Business Park in Preston, PR1 8UYWe are looking for a positive, flexible, and customer-focused individual to jo... Show more
Heron Foods and B&M stores, with double discount weekends throughout the year.Free, confidential assistance for personal and financial concerns, plus 24/7 GP access for you and your family.Ongoing ... Show more
Step Into Your Next Chapter: Build Your Career with Victorian Plumbing!.Calling All Customer Service Superstars – Discover Your Career Upgrade in Leyland!.Looking for a fresh challenge and real pro... Show more
Store Manager | Large format Store | £55-60,000.Our client, a thriving and fast-expanding retailer, is seeking an experienced Store Manager to take ownership of one of their high-profile stor... Show more
Seeking a Customer Service Manager to resolve order issues and ensure customer satisfaction. Show more
Location: 9-19 Abingdon Street, Blackpool, FY1 1DG.Contract: 24 hours per week + regular overtime, permanent, part-time.Working pattern: a mix of opening, closing and mid‑day shifts, with flexibili... Show more
Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common.We’re reliable, organised and ready to go far.As a Retail Shift Manage... Show more
Job Description Patient Care Advisor Are you the right applicant for this opportunity Find out by reading through the role overview below.Location: GP Practice / Primary Care Setting Contract Type:... Show more
McCauley Health & Beauty Pharmacy in Blackpool is seeking a Pharmacy Healthcare Advisor to join our busy store on a full-time basis.You will manage the OTC counter, assist customers, and ensure exc... Show more
Pandora in Preston is seeking a Store Manager to drive sales, profitability and store operations.You’ll lead by example, foster an inclusive team culture, and bring Pandora's values to life while d... Show more
Recruit4Mum is seeking a Store Manager for their Subway franchise located in Preston.In this pivotal role, you will lead staff recruitment and training, manage team schedules, and ensure operationa... Show more
