Job Description
As a Retail Customer Service Manager, you will play an important role in the Entain family, delivering top customer service and driving standards daily. In our exciting, dynamic Ladbrokes & Coral betting shops no two days are the same and you'll have the chance to contribute to a team that wins together and does what's right by our customers.
Reporting to the Shop Manager you will be part of the Shop team, who will serve customers and build relationships to encourage repeat custom.
Salary is £13.00 per hour
Are you ready to launch a winning career?
What you will do
Work patterns
Our shops can be open from Monday to Sunday 8am - 10pm depending on the location. This includes weekends and bank holidays.
Your typical weekly rota will be 17 hours. We will make it up of a blend of long opening or closing shifts, and shorter evening shifts. The rota will vary week to week.
At Entain, we believe in the importance of a healthy work-life balance and commit to providing you with your rota at least four weeks in advance.
Qualifications
To be successful in this role:
Additional Information
Benefits
At Entain, we know that signing top players requires a great starting package, and plenty of support to inspire your best. Join us, and a great compensation package is just the beginning. Working for us in our betting shops, you can expect to receive great benefits like:
And outside of this, you'll have the chance to turn recognition from leaders and colleagues into amazing prizes. Join a winning team of dedicated people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves.
Equal Opportunities.
If you need any reasonable adjustments at any stage of the recruitment process, please contact us and we'll support you.
We're committed to creating a diverse, equitable and inclusive workplace where everyone feels valued, respected and able to be themselves.
We're an equal opportunities employer. We welcome applications from everyone and we do not discriminate based on race, colour, nationality, ethnic or national origin, religion or belief, sex, gender identity or expression, sexual orientation, age, disability, marital or civil partnership status, pregnancy or maternity, or any other status protected by law.
We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate, ensuring ethical and compliant hiring practices globally.
#LI-Onsite
Retail Customer Service • Hexham, England, United Kingdom
Discover Your Next Leadership Opportunity: Store Manager at Heron Foods.Location: Newcastle under Lyme, ST5 1AN.Salary: Circa £32,000 per annum plus bonus opportunity.Heron Foods is one of the UK's... Show more
About the job Telecoms Solutions Advisor.We are delighted to represent our client in offering an opportunity to join their team as a.Working alongside a dedicated telecoms team, you will use your e... Show more
Lidl UK is seeking an Area Manager to coordinate multiple stores, lead from the shop floor and drive KPI achievement.You will learn the business from the inside out, advancing from frontline roles ... Show more
Elvet Recruitment is recruiting a driven Recruitment Consultant to join our North of England team, based at Mandale Business Park, near Durham.You will manage a full 360° desk, sourcing and placing... Show more
A discount food retailer in the UK is seeking a Store Manager to lead their team in delivering outstanding results in a fast-paced environment.You will be responsible for team motivation, operation... Show more
A leading pharmacy chain in the North East of England seeks a skilled pharmacist.In this role, you will deliver NHS and private services while leading the pharmacy team and ensuring compliance with... Show more
TieTalent Newcastle Upon Tyne, England, United Kingdom.Join or sign in to find your next job.TieTalent Newcastle Upon Tyne, England, United Kingdom.Be among the first 25 applicants.This is not a tr... Show more
We are looking for a Shop Manager to run the day‑to‑day operations of our charity shop.The role focuses on customer service, donation preparation, staff and volunteer management, local partnerships... Show more
Specsavers is seeking a Store Manager in Team Valley to lead a dedicated team and deliver outstanding customer care.You will drive store performance, ensure smooth day-to-day operations, and foster... Show more
Are you a motivated team leader with an eye for detail wanting to bring your skills to a global, difference-making company? You’ve come to the right place.As long as you’re ready to lead by example... Show more
Full & Part Time Opportunities | Ongoing training | 10% in-store discount.Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common.We’re resilient, c... Show more
Salvation Army Trading Company is seeking a Shop Manager to lead daily operations of a charity shop, delivering excellent customer service and overseeing staff and volunteers.You will manage donati... Show more
Subway is seeking a Store Manager to lead franchise teams across a fast-paced retail environment in the UK.You will recruit, train and supervise staff, manage schedules, handle deliveries and banki... Show more
A leading global sports retailer in North East England seeks an enthusiastic Store Colleague.This role involves welcoming customers, maintaining shop standards, and supporting daily operations.Idea... Show more
Salaried GP's specialising in care for people with substance misuse and men and women in prison and detained settings.Spectrum CIC are looking for passionate enthusiastic, values driven people to j... Show more
Salary: Up to £73,000 (subject to experience and location).Location: Bishop Auckland Retail Shopping Park.Working hours: Part‑time / Full‑time available.The store has 2 test rooms fully equipped wi... Show more
Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with our colleagues working in stores acros... Show more
Monday to Friday 9am - 5:30pm).We offer a competitive, experience‑aligned salary with no commission or sales targets which ensures stable, predictable earnings and a focus on exceptional client car... Show more
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.With over 44,000 stores, the Subway® brand is the largest sandwich chain in the world.Due to continu... Show more
About the job Telecoms Solutions Advisor Telecoms Solutions Advisor Job Overview We are delighted to represent our client in offering an opportunity to join their team as a Telecoms Solutions Advis... Show more
