Talent.com
Valor Hospitality Europe
Reservations and Events Agent - LeedsValor Hospitality Europe • Leeds, West Yorkshire, United Kingdom
Reservations and Events Agent - Leeds

Reservations and Events Agent - Leeds

Valor Hospitality Europe • Leeds, West Yorkshire, United Kingdom
18 days ago
Job type
  • Full-time
Job description
  • Reservations and Events Agent - Leeds* *Crowne Plaza Leeds 26,436.80 per annum / 12.71 per hour, 40 hours per week across 5 days* We are looking for a friendly, passionate and energetic Reservations and Events Agent to join our team. *The Role* As Reservations and Events Agent you'll be on the front line, delivering on our mission! You'll be delivering attentive customer focused service, understand brand standards and enjoy working as part of a successful team. *What'll make you a great fit for us?* Do you eat, sleep and breathe customer service? Why not RESERVE your place on our team? At Valor we're on the hunt for a focused Reservations and Events Agent, someone who knows what our guests want and can take staying with us a dream come true. You'll be a master at taking reservations, chasing bookings and be in the know about all our delicious food and beverage packages ensuring that maximum occupancy and room rates are achieved. When it comes to our guests, you'll know who's who and what's what so that the reception team is kept up to date with our occupancy levels, no-shows, VIP's and special events. We're also looking for someone who is champion of Valor Hospitality Europe Limited's purpose, values and behaviours, spreading the word where you can about what we do. If we've got you SOLD then get in touch today. We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means great flexibility if required.

    • We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.

    If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training - you can view the most popular courses on our careers pages.

    • What you'll be doing as Reservations and Events Agent* * Top quality customer service * Working as part of a great team * Take enquiries and bookings via telephone and online bookings * Converting enquiries into sales * Processing, amending and updating bookings as required * Maximising revenue through upselling * Administration and Technology savvy * Available to work when the team and customer needs you most *Requirements : * * Excellent communication, interpersonal, and problem-solving abilities. * A passion for hospitality and a relentless commitment to excellence. *In addition to competitive rates of pay, we also offer : * *Exclusive discounts for you, your friends and family* * Valor team member rates at our UK hotels, with rooms from just 30 Bed and Breakfast. * Discounted stays for friends and family. * 50% discount when dining in our restaurants and bars. * Free meals while on duty, keeping you well-fuelled. * Access to high-street discounts on a range of shops, experiences and more. * Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme. * Generous refer-a-friend bonuses, starting at 250. *Caring for your health and wellbeing, both in and outside of work* * A calendar of wellness activities - from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign. * Access to our Employee Assistance Programme, providing free confidential advice, 24 / 7, for you and your family, supporting physical, mental and financial wellbeing. * Healthcare Cash Plan options, from just 5 per month. *Supporting your hospitality career growth* * Fully funded apprenticeship programmes. * Internal development programmes, designed to support you as you grow within your role. * Monthly and annual team member service awards, making sure your achievements are recognised and celebrated. *Fancy joining our team?* We are an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion / belief, sexual orientation or age. Across the UK, we currently operate 37 hotels across leading brands such as Crowne Plaza, Holiday Inn, voco, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott.

    We continue to have ambitious development and growth plans for 2025 and beyond.

    Create a job alert for this search

    Reservations and Events Agent - Leeds • Leeds, West Yorkshire, United Kingdom

    Similar jobs

    Exhibition Project Manager — Stand Builds & Live Events

    Disrupt TalentWest Yorkshire, England, GB
    Full-time

    A prominent recruitment agency is seeking an Exhibition Project Manager to oversee high-profile exhibition projects from concept through delivery, based in Leeds.The role involves managing budgets ... Show more

     • Promoted

    Reception Agent

    AccorHotelLeeds, England, GB
    Full-time

    Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations.Here, we believe in you and what you... Show more

     • Promoted

    Marketing Events Coordinator (Entry-Level)

    InVentryLeeds, England, GB
    Full-time

    A leading tech company in Leeds is seeking an organised Events Administrator to join their Marketing Team.You will play a key role in planning and coordinating events, managing bookings, and liaisi... Show more

     • Promoted

    Lettings Negotiator

    TSA Surveying LtdLeeds, ENG, GB
    Full-time

    Lettings Negotiator | Leeds City Centre\n.I'm currently working with a well-established, independent estate agency based in the heart of Leeds City Centre who are looking to appoint an experien... Show more

     • Promoted

    Senior Consultant - Sports & Major Events

    SteerLeeds, England, GB
    Full-time

    This role is located in one of our UK offices and requires willingness to travel predominantly throughout the UK, with occasional international travel.Steer’s Sports & Major Events team are special... Show more

     • Promoted

    Leisure Operations Assistant

    We Are SwimLeeds, West Yorkshire, United Kingdom
    Full-time

    Founded by Olympians Becky Adlington OBE and Steve Parry MBE, We Are Swim is on a mission to revolutionise swimming and change lives.Every child deserves the chance to learn to swim and love it.Ope... Show more

     • Promoted

    Event Safety Steward - Flexible Shifts at Top Venues

    Controlled Space LimitedLeeds, England, GB
    Full-time

    Controlled Space Limited is seeking Event Safety Stewards to join their team in Leeds, England.This role offers flexible working patterns, allowing you to choose your shifts while delivering outsta... Show more

     • Promoted

    Delivery Manager – Highways & Events Depot (Leeds)

    Core HighwaysLeeds, England, GB
    Full-time

    Core Highways is seeking a Delivery Manager for their Leeds Depot.The successful candidate will lead a team of operatives, ensuring effective scheduling and resource management while driving depot ... Show more

     • Promoted

    Leisure Sales Manager - Tingley

    Village HotelsLeeds, West Yorkshire, United Kingdom
    Full-time

    Leisure Sales Manager - Tingley.Think you know hotel gyms? Think again! Our Leisure Clubs are all equipped with the best kit and are amongst the best in town.Equipped with a state of the art gym an... Show more

     • Promoted

    F&B Club Lead: Revenue & Guest Experience

    Village Hotels - Leeds NorthLeeds, England, GB
    Full-time

    Village Hotel Club Leeds North is seeking an experienced F&B leader to drive the food and beverage strategy, leading two departments: Pub & Grill and Meetings & Events.You will recruit, develop and... Show more

     • Promoted

    Show/Events - North of England - Fundraiser

    Unique Fundraising LtdCleckheaton, West Yorkshire, GB
    Full-time

    North of England SHOW/EVENTS FUNDRAISERS WANTED!.Love festivals, county shows, agricultural events, and meeting new people? Join.As xsabvtc a Show Fundraiser, you will:.Make sure to read the full d... Show more

     • Promoted

    Sales & Service Lead - Leeds

    ALOLeeds, England, GB
    Full-time

    It’s at the core of why we do what we do at ALO—it’s our calling.Because mindful movement in the studio leads to better living.It changes who yogis are off the mat, making their lives and their com... Show more

     • Promoted

    Senior Live Events Designer: Immersive Brand Experiences

    Halfords Media (UK) LtdLeeds, England, GB
    Full-time

    Halfords Media (UK) Ltd in Leeds is seeking a Senior Designer - Live Events to create world-class event experiences.You will work within a team of designers to craft immersive environments that con... Show more

     • Promoted

    Careers & Events Lead — Hybrid, Growth & Engagement

    First IntuitionLeeds, England, GB
    Full-time

    A leading education provider in the United Kingdom is seeking a Careers and Events Coordinator.This role involves managing recruitment campaigns, organizing events, and supporting career guidance i... Show more

     • Promoted

    Events Executive

    Equals One LtdLeeds, GB
    Full-time +1

    Salary £26-28k dependent on skills and experience.Based LS7 with occasional travel across Yorkshire full driving licence essential plus own car (office move by end of 2026 to LS9).Office based Mon... Show more

     • Promoted • New!

    Sous Chef - Leeds

    Flat IronLeeds, West Yorkshire, United Kingdom
    Full-time

    Flat Iron is to make remarkable steak accessible to all.To do that, we have an amazing team of great people who love what they do.So much so, that we have been recognised as a Sunday Times Best Pla... Show more

     • Promoted

    Events & Banqueting Manager

    Grantley HallRipon, England, GB
    Full-time +2

    Get AI-powered advice on this job and more exclusive features.Direct message the job poster from Grantley Hall.Recruiting amazing talent at Grantley Hall.Nestled in the North Yorkshire countryside,... Show more

     • Promoted

    Spectator Safety Steward - Events

    Carlisle Support ServicesLeeds, England, GB
    Full-time

    Vacancies Spectator Safety Steward - Events## Job Introduction**Spectator Safety Steward - Stadiums****ABOUT US:**Carlisle Events is a leading supplier of staffing solutions; and have been providin... Show more

     • Promoted

    Events Manager

    Relais & ChâteauxBradford, England, GB
    Full-time +1

    Relais & Chateau at Thornbury Castle are seeking a dynamic and driven.Someone who has the passion to deliver a truly memorable and impressive experience for our guests.You will be working in a uniq... Show more

     • Promoted

    Hybrid Events Sales Executive – Awards & Conferences

    Lucy Walker RecruitmentLeeds, England, GB
    Full-time

    Lucy Walker Recruitment in Leeds is seeking an Events Sales Executive to drive B2B sales for an award-winning events and communications business.You will build relationships with corporate clients,... Show more