Service Advisor

About the Role

We are looking for a dynamic, customer focused Service Advisor who prides themselves on delivering the very best customer experience every time.

January 2026 represented an exciting chapter in the history of Porsche Centre Bristol. We opened the doors to our brand new “Destination Porsche” dealership, an immersive, state-of-the-art facility, with a two-story showroom that will set new standards in automotive retail with exceptional customer service. This is where innovation meets luxury and with it comes a fantastic opportunity to join our established Service team.

This role attracts an OTE of £42,000 and has a fantastic benefits package.

Job Opportunity

As a Service Advisor, you’ll be the trusted link between our customers and the workshop, ensuring every interaction reflects the Porsche standard of excellence.

• Deliver first-class customer service, managing all servicing and repair needs with care and precision.
• Communicate clearly and confidently with customers, keeping them informed throughout their journey.
• Work closely with the Workshop Manager to ensure timely and high-quality completion of all work.

Essential Skills

• Previous experience in a Service Advisor role is essential for this role.
• A Full UK Driving Licence is also essential for this position.
• A natural communicator with outstanding listening skills and a genuine passion for customer care.
• Organised, adaptable, and confident—ready to thrive in a busy, energetic setting.
• Professional, presentable, and knowledgeable about automotive products and services.

Our customers are as passionate about Porsche as we are. If you’re ready to bring your expertise, energy, and enthusiasm to a dealership that’s setting new standards, we’d love to hear from you.

Why Join Us?

A world-class facility: Work in a cutting-edge dealership designed to deliver an exceptional experience for both customers and team members.

An iconic brand: Porsche is synonymous with performance, precision, and prestige. Be part of a legacy that inspires.

A rewarding career: With an OTE of £42,000 and a comprehensive benefits package, your dedication will be recognised and rewarded.

A dynamic team: Collaborate with passionate professionals who share your commitment to excellence.

About Company

Accelerate your career with Dick Lovett

Dick Lovett has grown to become one of the South West's leading automotive retailers, representing a number of the motoring industry's biggest and most prestigious manufacturers. Come and grow with us.

DE&I

We all have a ‘Personal Role in Delivering Excellence’ at Dick Lovett

This doesn’t just refer to our customers, this phrase is pivotal to our hiring process, onboarding, and how we look after our staff and treat each other at Dick Lovett. We are committed to providing a safe and respectful environment for all.

The company appreciates the advantages of being an equal opportunities employer and recognise the importance of having a diverse and inclusive team. When everyone feels that they are included and are appreciated for their performance, we will be able to deliver on our promise of customer satisfaction.

Benefits

• Bonus scheme
• Private Medical Insurance
• Health cash plan – Claim back medical costs
• Rewards platform – Gym & high street discounts
• 25 Days Holiday (plus Bank Holidays)
• Contributory Pension Scheme
• Regular Pay Reviews
• Life Assurance
• Servicing, Parts and Accessories Discounts
• Employee Assistance Programme
• Staff Referral Scheme
• Learning and Development
• Enhanced Family Leave
• Volunteering Opportunities
• Onsite Parking