Overview
Are you ready to be the unsung hero of our hotel, ensuring every corner shines and every guest feels at home? As a Housekeeping Team Member, you'll be the heart and soul of our establishment, transforming spaces into pristine, welcoming havens.
Responsibilities
- Create Comfort : Clean and maintain guest rooms, public areas, linen rooms, and cupboards, ensuring every space is spotless and inviting.
- Exceed Expectations : Deliver exceptional service levels, making sure our guests experience nothing but the best.
- Attention to Detail : Adhere to our high cleaning standards and presentation guidelines for all room categories. Promptly report any damages or breakages to keep everything in top-notch condition.
- Organize with Ease : Return all equipment to their designated storerooms at the end of each day, keeping your work areas tidy and efficient.
Benefits
Be a Part of Something Special : Join a team that values your hard work and dedication.Make a Difference : Your efforts will directly impact our guests\' experiences, making their stay memorable.Grow with Us : Opportunities for personal and professional development in a supportive environment.Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.Access to the IHG employee room benefit programme across their global portfolio. (T&Cs apply).Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.Eye careFree legal & money adviceCounseling sessionsHospital & death benefit plansCycle to work schemeWellbeing tips and support fitness videosRecipe ideasAdvice on keeping active and healthy livingWellbeing podcasts and tvBreathing exercises24 / 7 advice and support lineTeam reward & recognitionFree meals on dutyFree parkingQualifications
Has previous experience in a similar role and understands the importance of attention to detail in housekeepingIs passionate about providing exceptional customer service and takes pride in delivering clean and well-maintained guest rooms and public areasIs a team player who is reliable, punctual and able to work collaboratively with othersPossesses excellent time management skills and is able to prioritize tasks effectively to ensure all areas are cleaned to a high standard within the allocated time frameIs physically fit and able to carry out the physical demands of the job, including lifting and moving heavy objects, standing for extended periods of time, and working in a fast-paced environmentHas good communication skills and is able to work effectively with other departments to ensure the smooth running of the hotelHas a positive attitude and a willingness to learn and develop new skillsIs familiar with health and safety regulations and has a good understanding of the proper use of cleaning equipment and chemicalsHas a good eye for detail and is able to spot areas that require extra attention, such as stains or damaged items.#J-18808-Ljbffr