Housekeeping Supervisor

Inhabit Hotels

Inhabit Hotels spans two urban wellness hotels in west
London. We were born from the desire to offer guests a truly restorative
experience, fostering mindfulness, healthy habits and better sleep. We want our
guests to leave feeling nourished, rested and inspired.

With Paddington and Bayswater on our doorsteps, we’ll also
give you the tools to explore what our corner of the city has to offer. Inhabit
is much more than a hotel; it’s a community that will welcome you back, time
and time again. We strongly believe that the hospitality and tourism sector can
affect positive change in people’s lives, particularly by creating job
opportunities.

Why Join Montcalm Collection

• Competitive salary that reflects your talent, contribution,
  and potential.
• Generous holiday allowance, starting at 28 days (including
  bank holidays) and increasing with service—supporting your life beyond work.
• Paid birthday leave, so you can celebrate your special day
  your way.
• We celebrate life’s milestones with you, offering generous
  gifts and financial support for special occasions such as weddings and the
  arrival of a new baby.
• Comprehensive wellbeing support, including free access to
  our Employee Assistance Programme provided by Hospitality Action, offering
  confidential support, wellbeing resources, and free legal advice.
• Tailored wellbeing experiences, from yoga sessions and life
  coaching to wellbeing workshops designed to support both mind and body.
• Cashback healthcare plan, covering dental, optical,
  physiotherapy, and alternative treatments—helping you stay at your best.
• Preferential gym membership rates, helping you maintain your
  health and vitality.
• Continuous learning and development opportunities, from
  hands-on training to leadership masterclasses—empowering your career growth.
• Paid volunteering day, giving you the opportunity to support
  a charity close to your heart.
• Employee referral programme, rewarding you for bringing
  great talent into our teams.
• Complimentary meals on duty in our team restaurant.
• Exclusive room rate discounts across the Montcalm
  Collection.
• International hotel discounts through Marriott Bonvoy,
  giving you access to exceptional global experiences.
• City-wide discounts and perks, with savings across retail,
  entertainment, essential services, fashion, and more.
• Recognition programmes, including vouchers and curated
  rewards that celebrate excellence and individuality.
• Elegant annual celebrations and social events, bringing our
  teams together to connect and celebrate in style.

Overview

The Housekeeping
Supervisor supports the Executive Housekeeper in leading the housekeeping team
to maintain the highest standards of cleanliness, presentation, and service
across guest rooms, public areas, and back-of-house spaces.

This role involves
supervising daily operations, allocating tasks, conducting inspections, and
ensuring staff are motivated, well-trained, and supported to deliver a luxury
experience. With a keen eye for detail and a hands-on leadership style, the
Housekeeping Supervisor plays a vital role in creating an exceptional guest
journey and upholding the reputation of Montcalm Collection Hotels

Responsibilities

• Supervise daily housekeeping operations, ensuring all areas
  are cleaned to five-star standards.
• Conduct daily room, corridor, and public area inspections,
  addressing any deficiencies.
• Allocate tasks and monitor workload to ensure efficient use
  of staff resources.
• Ensure departure rooms are prioritised to support smooth
  guest check-ins.
• Oversee staff grooming, presentation, and compliance with
  professional standards.
• Support the training, development, and performance
  evaluation of team members.
• Handle guest requests and complaints promptly and
  professionally.
• Collaborate with Front Office regarding room moves, early
  arrivals, and special requests.
• Monitor supply levels of linens, amenities, and cleaning
  products; assist with ordering and stock control.
• Ensure proper handling, storage, and use of cleaning
  equipment and chemicals.
• Maintain accurate records of room status, lost & found
  items, and housekeeping activities.
• Support onboarding of new colleagues and delivery of safety
  and operational training.
• Foster a culture of teamwork, accountability, and continuous
  improvement.

This job description sets out the main responsibilities
related to the role at Montcalm Collection. It is not intended to be
exhaustive, and duties may be varied from time to time as required by
management to meet the needs of the business.

Skills and Qualifications

• Previous experience in a housekeeping supervisory role,
  ideally within a luxury hotel.
• Strong organisational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Ability to lead and motivate a diverse team.
• Knowledge of housekeeping systems and Microsoft Office
  Suite.
• High attention to detail and commitment to maintaining
  luxury standards.

Working Conditions

• Flexibility to work shifts, including weekends, evenings,
  and holidays.
• Ability to work in a fast-paced environment.
• Physical requirements: prolonged standing/walking, manual
  handling, and lifting to 25 lbs.

Eligibility

Candidates must be authorised to live and work in the UK.
Currently, visa sponsorship is not available for this role.

Equal Opportunity Employer

At Montcalm Collection, diversity and inclusion aren't just
buzzwords. We genuinely value the unique perspectives everyone brings,
regardless of gender, ethnicity, age, disability, or background. Our culture
thrives on mutual respect, and we provide a workplace free from discrimination
and prejudice.

Should this role resonate with your aspirations, please
apply. If not shortlisted, we encourage you to explore other opportunities with
us, either now or in the future.

Note: If you do not hear from us within 14 days, kindly
consider your application as not shortlisted for this role.

Please note that we do not accept unsolicited CVs from
agencies or headhunters. Any CVs submitted for these roles without prior
agreement per role in writing from our Head of Human Resources, will be
considered the property of the company and will not be subject to agency fees.