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Portfolio Payroll
Payroll AdvisorPortfolio Payroll • Manchester, Lancashire, UK
Payroll Advisor

Payroll Advisor

Portfolio Payroll • Manchester, Lancashire, UK
30+ days ago
Salary
£27,000.00 yearly
Job type
  • Full-time
Job description

Portfolio Payroll is proud to be partnering with an award-winning global SaaS business in the heart of Manchester - a forward-thinking organisation experiencing significant growth and widely regarded as one of the most progressive payroll bureaus in the UK.

This is a fantastic opportunity for an experienced payroll professional to join a dynamic, client-facing team where your expertise will genuinely make a difference.

The Role

As a Payroll Advisor, you'll be the go-to expert for a portfolio of clients, providing technically sound, commercially aware payroll advice and ensuring every interaction is handled with professionalism and care. You'll manage complex cases end-to-end, deliver training, and build lasting client relationships, all while keeping pace with the ever-evolving payroll landscape.

  • Deliver expert advice on payroll policies, procedures, and UK legislation via telephone and case management
  • Own cases through to resolution within SLA, logging all activity accurately on the CRM
  • Provide clients with clear supporting documentation to complement the advice given
  • Present training sessions and help clients get the most from the company's payroll technology
  • Support clients with payroll audits, compliance reviews, and best practice guidance
  • Stay current with changes in payroll legislation and proactively share relevant updates

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Payroll Advisor • Manchester, Lancashire, UK

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