Purpose of the role
To meet all customers' and business requirements in the most cost effective, professional, and timely manner whilst achieving a high level of customer service. To provide customers with a quality service for all sales enquiries, quotations, orders, deliveries, and associated administration in the most cost-effective way for Heidelberg Materials Quarry Products.
Key accountability
To ensure that the company Health and Safety Policy, Local Managers Rules and all Risk Assessments and Method Statements relating to work or works under your control are complied with.
To liaise closely with work colleagues, Unit Manager, Suppliers and Contractors to ensure the smooth and efficient running and programming of the plant for the production of aggregates.
To provide continuous supervision of quarry activities, to ensure the efficient and cost-effective utilisation of labour, plant, and material resources.
To continue you own progress by means of CPD (Continuous Professional Development) and by attending training courses and seminars as determined by Heidelberg Materials.
Job requirements
Essential:
Good level of commitment to customer service and satisfaction
Excellent communication skills
Allocator cycle knowledge and understanding
Previous planning experience
Desirable:
Knowledge of construction industry and products
Knowledge of local and national geography.
Experience
Experience - 1 year customer sales/service/operations/transport role
Education/Qualification
Minimum of a Grade C at GCSE in Maths and English
Excellent knowledge of SAP, Syncrotess systems and standard office packages
Good communication and analytical skills with the ability to negotiate at all levels
Will also ideally have experience of working within a large company environment and achieving targets
What's on Offer
Salary: £29,000pa
* Employer of choice: Armed Forces Covenant (Silver) / Disability Confident Committed / 5% Club (Platinum) / Mates in Mind / Clear Assured (Foundation) / The Mineral Products and Qualification Council (MPQC) / STEM Ambassador
* Compensation Package: Bonus incentives / Generous Pension Schemes / Life Assurance. £29.000 per annum
* Work Life Balance: 27 days holiday (excluding bank holidays) / Agile working / Flexible working / Holiday purchase / Sabbatical
* Family Friendly: Enhanced policies such as Maternity / Paternity / Parental Leave / Neonatal / Adoption/IVF/Menopause
* Social Value: paid Volunteering Day every year / Communities (LGBTQ+, Network of Woman, Woman in Science and Engineering (STEM), Armed Forces)
* Wellbeing: Employee Assistance Programme (EAP) / Mental Health First Aiders / Cycle to Work / Employee Benefits portal including Gym discount / Free eye tests / Discounted Private Medical cover
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