- Room Attendant - Aberdeen, Aberdeenshire* *Mercure Aberdeen Caledonian Hotel* Mercure Aberdeen Caledonian is an elegant Victorian hotel in the city centre, overlooking Union Terrace Gardens. Job Description We are looking for a reliable, hardworking, and detail-oriented Room Attendant to join our housekeeping team.
As a Room Attendant, you will play a key role in ensuring our guests enjoy a clean, comfortable, and welcoming stay by maintaining the highest standards of cleanliness throughout the hotel. Key Responsibilities * Clean and service guest bedrooms and bathrooms to the hotel's standards. * Change bed linen and towels, replenish guest amenities, and restock supplies. * Vacuum, dust, polish, and sanitise guest rooms and public areas as required. * Report maintenance issues, damaged items, and lost property promptly. * Ensure all housekeeping trolleys and storage areas are clean, organised, and fully stocked. * Follow health and safety procedures, including the safe use of cleaning chemicals and equipment. * Respond to guest requests courteously and efficiently. * Work closely with colleagues to ensure rooms are ready for arriving guests within required timescales. What We're Looking For * Previous housekeeping or cleaning experience is desirable but not essential, as full training will be provided. * A strong eye for detail and commitment to high standards. * Excellent time management and organisational skills. * A positive attitude and a willingness to work as part of a team. * Good communication skills and a friendly, professional manner. * Flexibility to work a variety of shifts, including weekends and public holidays. * Ability to carry out physically demanding tasks, including lifting, bending, and standing for extended periods. This is a casual contract. Troo Benefits * *Free Meals on Duty* : Fuel your success with free meals on duty, ensuring you're nourished and ready to conquer challenges during your work hours. * *Food & Beverage Discounts* : Calling all foodies! Enjoy mouth watering discounts at our restaurants and bars. * *Employee Discount Rates* : As a TROO Hospitality team member, you get exclusive access to unbeatable travel discounts at our hotels and across the* Accor portfolio*.
Extend the adventure to your loved ones with Friend and Family Rates, making your travel dreams a reality at unbeatable prices. * *Long Service Incentives* : Dedication deserves celebration! Our Long Service Incentives honour your commitment with special rewards and recognition for your loyalty over the years. * *Refer a Friend Scheme* : Spread the word and reap the rewards with our Refer a Friend Scheme, where you can share the greatness of TROO Hospitality and enjoy bonuses for every new recruit. * *Employee Assistance Programme* : We care about your well-being, which is why we offer an Employee Assistance Programme to provide support and guidance when life throws its curveballs.
Consider it your trusty sidekick in times of need.