Organisational Development, Leadership and Learning Advisor

NHS 24 are currently recruiting for an experienced Learning and Development Advisor to join the ODLL (Organisational Development, Leadership and Learning) Team within the Workforce Directorate. The post holder will lead the scope, build, planning, delivery, and evaluation of a range of learning solutions which support the organisations objectives and operational learning requirements.

• Do you have Strong Facilitation Skills and are comfortable facilitating for a variety of audiences, both in person and online?
• Are you experienced in the Leadership Development arena and can evidence experience of delivery at this level?
• Do you have strong Digital skills including knowledge and specific experience with MS Power Automate, Planner, OneNote, MS Forms

Who We Are

As NHS Scotland's unique provider of a national tele-health and tele-care service, we are responsible for the delivery of health advice and information by telephone and online services to the population of Scotland 24 hours a day, 365 days a year. NHS 24 is a patient-focused service providing the people of Scotland with triage, advice, guidance, referral and information on health and healthcare services.

We have six regional centres – Aberdeen, Dundee, South Queensferry, Hillington, Cardonald and Clydebank. NHS 24 supports hybrid working, and this post can be based within any NHS 24 regional centre. The successful candidate must be within commuting distance to a regional centre to attend if required and must also be able to travel to other regional centres when requested to attend meetings, undertake training and any other activities.

Key Responsibilities

• Lead the scope, design, build, planning, delivery, evaluation, review, and maintenance of a range of organisational development, leadership and learning solutions which support the organisations objectives and operational learning requirements. These will include aspects such as management and leadership development; mentoring; workshops to support organisational culture
• Conduct Training Needs Analysis, liaising with key stakeholders to assess requirements in relation to new and existing solutions and programmes.
• Deliver development programmes and initiatives through highly engaging, participative, and facilitative presentations and styles of learning. This may include presenting to large groups in formal settings, both in person and remotely.
• Deliver programmes, solutions, and initiatives to agreed timescales and budget by using strong administration, coordination, and analytical skills
• Provide specialist organisational development, leadership and learning advice and guidance to business areas and staff whilst maintaining professional knowledge and understanding of the latest thinking and future opportunities for the organisation.

Successful Applicant will:

• Have evidence of specialist skills and demonstrable experience of assessing requirements, contracting, designing, facilitating, and evaluating a range of learning programmes and team events.
• Be educated to Degree level and / or can demonstrate equivalent knowledge and experience.
• Have knowledge and experience of designing and delivering high impact OD, Leadership & Learning programmes, and interventions, including tailored and personalised offerings.
• Be a highly proficient user of IT equipment and software applications pertaining to e-learning design.
• Have developed experience working in a large, complex training environment with demonstrable evidence of success.
• Be able to work under pressure, balancing priorities and working to set timescales.
• Be agile and self-motivated with demonstrable commitment to own learning and development, and that of others.
• Experience of delivery of equality, diversity and inclusion training and immersive/AI integrated/nano learning would be advantageous.

Benefits

NHS 24 offers a complete benefits package, with a permanent contract on Band 5 £33,247 - £41,214 Per Annum (pro rata if applicable). Placement on salary scale is dependent on confirmation of previous relevant NHS service.

We also offer you many supportive policies to enhance your employee journey and have a comprehensive Employee Assistance Programme Provider, Cycle to Work Scheme, bursary scheme and a range of learning and development. As an NHS Scotland employee you will be entitled to:

• 35 days annual leave (rising to 41) pro-rata
• Development opportunities including study bursaries, e-learning and classroom-based courses
• Enhanced pay for working public holidays
• Enrolment into the Scottish Public Pensions Agency (SPPA) pension scheme
• NHS discounts on goods and services
• HELP, employee support and assistance

This is an excellent opportunity for a motivated and experienced individual who is looking for a challenging and rewarding role that will contribute to the success of a public organisation.

Interested?

Please download the for full details of NHS 24 and this opportunity as well as the which will support you in your application.

We recommend that prior to application candidates read all the information provided in the Job Pack as it contains much of the information about NHS 24 and this vacancy to support a successful application.

Our mission at NHS 24 is to create a workplace where everyone feels welcome, valued and part of the team. As an organisation that promotes inclusion, we celebrate difference, and we encourage everyone who joins us to be themselves at work.

We are progressing an Anti-Racism Action Plan, which builds on our existing equalities work, and this will help us to measure our progress towards becoming an anti-racist organisation.

NHS 24 is an equal opportunities employer committed to advancing equality and particularly welcomes applications from groups of people currently underrepresented within the workforce. We are a committed participant in the Disability Confident Leader Scheme and guarantee to interview all disabled applicants who meet the minimum essential criteria for our vacancies.

To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigrations Service.

As part of the pre-employment checks for a preferred candidate, NHS Scotland Boards will check your entitlement to work in the UK. It can be evidenced through a number of routes including specific types of visas as well as EU settled and pre-settled status. To find out more about these routes of permission, please refer to the GOV.UK website .

Please note that NHS 24 is NOT licensed to issue certificates of sponsorship under current UK Visas and Immigration (UKVI) regulations. Applicants must have the right to work in the UK without requiring sponsorship to work with us.

It is ESSENTIAL that you have checked that you already have the appropriate right to work in the UK BEFORE submitting your application form.

Important update regarding working hours at NHS Scotland. Effective from 1 April 2026, the full-time working week will be reduced from 37 to 36 hours, while annual salaries will remain unchanged. For part-time staff, this reduction will be applied on a pro-rata basis for those employed on the 31 March 2026. Please note, this change will be reflected in any job advertisements, offers, or contracts of employment issued, as it constitutes a required contractual modification concerning working hours.