Role
Our Data Centre Engineers are responsible for the lifecycle of all managed hardware hosted within Claranet UK Data Centres, remote assistance for colocation customers and supporting facility operations to ensure maximum uptime.
You will be based at our Hoddesdon Data Centre (EN11) with travel to other UK sites as required.
This role comprises of several day-shifts which operate between the hours of 7:00am to 7:00pm Monday to Friday. The day-shifts are rostered on a rotational basis with each engineer working 37.5hrs/week. You will also be required to form part of an on-call rota, covering escalations outside of the above hours. On-call and overtime are claimed in addition to your base salary, in-line with company policy.
As part of the role, you will be required to work closely with the Delivery, Support and Change teams to facilitate the installation and support of customer and Claranet equipment to the highest possible standards. You will also be responsible for the decommissioning of equipment at the end of its life and the administration required in updating and maintaining records for all live and retired assets.
You will be required to meet and assist Claranet customers and visiting engineers with the installation and support of services, presenting yourself as a professional public face of Claranet at all Data Centre sites.
You will be required to review and maintain site security...
Data Centre Engineer • London, South East England, UK
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