Costa Coffee Barista

Here at Costa
Coffee, we want to inspire the world to love great coffee. We’re all about
embracing passion, energy and teamwork to serve memorable moments for every one
of our customers. As a Costa Barista, you’ll not only enjoy the pride of
working for the nation’s favourite coffee shop, but you’ll also receive great
training and benefits. So, you’re sure to enjoy Costa Coffee as much as our
customers do.

A bit about the
role

Day to day, you'll be making coffee that provides
uplifting moments for our customers. That means sustainably sourced beans and
velvety milk coffee, topped with our signature art and delivered with your
signature smile.

What’s involved?

• Crafting great coffee that hits that sweet spot
  every time
• Serving customers with a smile so they walk away
  happy and excited about their next visit
• Soaking up all there is to know about Costa
  products – don’t forget our teas, frappes, seasonal ranges and much more
• Working with your team to maintain health &
  safety and cleanliness across the store
• Most importantly, having fun – this is your time
  to learn, develop and meet great people

A bit about you

A passion for coffee and people is just the start of
what we’re looking for. So, what else makes a great Barista?

• A positive outlook, can-do attitude, and bags of
  personality
• A passion for delivering excellence in everything you
  do
• The communication skills to strike up a good
  conversation with our customers daily
• A hard-working attitude and multi-tasking skills

Benefits

• 50% Staff discount and a Free Core Drink whilst working, 25% off all Costa
  Coffee stores (discount card)
• Full, structured training including Barista, Brand Standards, Food
  Safety Level 2
• The potential opportunity to become a Barista Maestro along with the
  corresponding pay rise and senior duties in store
• We love to internally promote our staff so they grow with us, creating
  a long term career path
• Company Pension
• Holiday accrual system
• Refer a friend scheme and receive £150 per candidate (T&C’s apply)
• 20% off Goldex Staycations on Thanet Coast (for 2 or more nights)
• Opportunity to volunteer for the Goldex and Costa Foundation
• Access to a range of local and national discounts with The Life Style
  Card
• Recognition opportunities: Hampers for Workiversary’s, Store of the
  Month, Customer Feedback Award and Achievement Awards.

Essential
Requirements

• Enthusiasm to execute
  outstanding customer service
• Friendly manner
• Communicate confidently
  with customers
• Flexible approach
  (ability to be multi-skilled)
• Willingness to learn
• Ability to work within a
  team and individually
• Presentable and able to
  follow uniform brand standards
• Reliable & committed
• Flexible to be available
  for shifts

Desirable

• Worked within a customer
  facing environment
• Worked in the
  hospitality/retail industry
• Barista experience
  

A bit about us

At the heart of
Costa Coffee are our values. We believe in Passion, Warmth, Trust and Courage.
We’re the No. 1 coffee brand in the UK for the 15th year in a row. Here, you’ll
be part of a genuine, passionate and warm team that shares a love for coffee
and a desire to deliver great experiences to our customers, communities and
people. We
celebrate inclusion and equality and believe everyone should bring their true
self to work. We advocate collaboration and transparency. And embrace
differences in all that we do.

This
Costa store is owned & operated by Goldex Investments Ltd. We are an Award Winning Multi
Brand Company with stores throughout the South East of England... our motto is
“Investing In The Future” and that includes our staff. Our People Are What
Makes Us Great!

Goldex Investments Group Ltd, established in 2005, is one of the UK’s largest Costa Coffee franchisees and a diversified operator across hospitality, property and wellness sectors. With over 43 Costa stores and brands like Kaspa’s Desserts, Goldex Workspace, and Goldex Fitness, the company employs 500+ staff nationwide. In 2025, Goldex became the UK Master Franchisee for Gong Cha, the global bubble tea brand. Known for award-winning excellence and career development, Goldex also champions community support—donating over £250,000 to charitable causes, including building a school in Ethiopia a coffee growing community for 1,000+ children. Headquartered in Kent, Goldex continues to grow through innovation, integrity, and a people-first culture. Learn more at goldexinvestments.com.