Workshop Controller
Location: Stockport
Salary: £39,500 Basic | £49,500 OTE + Overtime
Hours: Monday–Friday 8:00am–5:00pm | 1 in 3 Saturdays (8:00am–12:00pm, paid overtime)
Richard Abson Group are currently supporting a well-established main dealership in Stockport in their search for an experienced Workshop Controller.
This is an excellent opportunity to join a busy, high-performing dealership where you will play a pivotal role in driving workshop efficiency, productivity, and customer satisfaction.
The Role
As Workshop Controller, you will be responsible for the smooth and efficient running of the workshop on a day-to-day basis. You will allocate work effectively, manage technician workflow, and ensure all repairs and servicing are completed to the highest standard and within agreed timescales.
You will oversee a team of 22 Technicians and work closely with 7 Service Advisors to ensure excellent communication, strong workflow management, and a consistently high level of customer service.
Key Responsibilities
- Plan and manage the daily workload of Technicians to maximise efficiency
- Ensure all servicing and repair work is completed accurately and on time
- Support Service Advisors with technical input and customer updates
- Monitor workshop productivity, performan...