Business Support Administrator

Business Support Administrator
30,108 - 31,815*
1.0 FTE / 35 Hours
Based at Falkirk Campus
Fixed-term to July 2027

Forth Valley College is looking for an enthusiastic and highly organised Business Support Administrator to join our Apprenticeships, Skills & Commercial team. This is an exciting opportunity to play a key role in supporting the delivery of high quality commercial and funded training across the College, while helping to provide a professional and efficient customer engagement service.

As the first point of contact for external commercial customers, you will help ensure a premium customer experience by responding to enquiries, supporting bookings, maintaining accurate records and assisting with the smooth coordination of training activity. You will be involved in a wide range of administrative duties including candidate bookings, enrolment, resulting, certification, invoicing, ordering, room bookings, exam requests and keeping course information up to date on the College website.

This is a varied and rewarding role where attention to detail, excellent organisation and strong communication skills are essential. You will work closely with the Business Development Team, College departments, customers and employers to ensure commercial and funded training activity is recorded, tracked and processed accurately and efficiently. The role will also include supporting course delivery resources, preparing candidate packs, registering candidates with awarding bodies and processing documentation for funded training applicants.

About You

We are looking for someone with an HNC in Business Administration, or significant relevant experience, along with experience working in an administration or training environment. You should be confident using IT systems and Microsoft packages, with strong organisational, planning, customer service and communication skills.

The successful candidate will be enthusiastic, flexible and proactive, with a positive can do attitude and a commitment to delivering a first class customer service. You will be able to manage competing priorities, meet deadlines, work effectively on your own initiative and maintain a high level of accuracy in all aspects of your work.

If you are a motivated administrator who enjoys working in a busy, customer focused environment and wants to contribute to the continued growth and success of commercial and funded training at Forth Valley College, we would love to hear from you.

Why Join Us?

At Forth Valley College, we believe our people are our greatest asset. You'll be joining a supportive and collaborative team committed to making a positive impact on the lives of our learners and local communities.

You'll enjoy:
* A varied and rewarding role with opportunities to develop your skills.
* A supportive and inclusive working environment.
* The opportunity to work alongside dedicated colleagues across the College.
* Excellent benefits, including generous annual leave and pension arrangements.
* The chance to contribute to an organisation that transforms lives through learning.

Be Part of Something Bigger

This is more than an administration role, it's an opportunity to contribute to an organisation that supports thousands of learners to achieve their ambitions each year. If you enjoy helping others, thrive in a busy environment and take pride in delivering a professional service, we'd love to hear from you.

We are committed to ensuring an inclusive and accessible recruitment process for all candidates. We understand that individuals may have different needs and we are dedicated to providing reasonable adjustments to support candidates throughout the recruitment process.

If any adjustments are required to be made, please contact . The college will work with each individual to identify and implement appropriate solutions to ensure you have a fair and equitable opportunity to demonstrate your skills and qualifications.

*subject to pay award due September 2026

Closing Date: 6 August 2026