Business Change Manager

Business Change Manager – Wholesale

Cox Automotive UK ¦ Driving transformation across the automotive ecosystem

Location: Hybrid, with regular travel to Wholesale operational sites across the UK

Contract: Permanent
Business Unit: Wholesale
Reports to: Senior Business Change Manager

Change that matters, in a business that’s going places!

Cox Automotive is a connected ecosystem of people, technology, data, marketplaces, operations and financial services helping the automotive industry buy, sell, own, and use vehicles more efficiently.

As part of Cox Enterprises, a family-owned global organisation with more than 50,000 employees worldwide, we combine global scale, long-term investment, and local energy to create meaningful impact.

Our Wholesale business operates the marketplaces, auctions, inspection services, and vehicle operations that keep the automotive world moving. And we’re mid-transformation.

We’re looking for a Business Change Manager with the energy, credibility, and practical judgement to make change land — from the auction floor to the boardroom.

Why this role, why now?

This is a high-visibility opportunity to shape how change is adopted, embedded, and sustained across a major operational business.

You’ll work with frontline colleagues, operational leaders, project teams, senior executives, and board-level stakeholders to deliver change that improves business performance, colleague experience, and customer outcomes.

You’ll have the opportunity to:

• Make a real impact in a transforming global industry
• Work across technology, operations, data, finance, and commercial teams
• Influence change at both strategic and frontline level
• Access development opportunities and flexible career pathways
• Join a people-first culture that values wellbeing, belonging, and inclusion

What you’ll be doing

You will lead and support business change across multiple transformation programmes within our Wholesale division, including technology rollouts, process improvements, organisational redesign, and new ways of working.

You will:

• Develop and execute change strategies, plans and interventions
• Conduct change impact assessments, stakeholder analysis, and engagement planning
• Build trusted relationships with senior leaders, project teams, and frontline colleagues
• Create clear communications that bring people with you
• Develop training, readiness, and adoption activities
• Spot and manage resistance early
• Coach leaders and managers to lead change effectively
• Measure adoption, engagement and business impact using data and insight
• Support benefits realisation and long-term embedding of change
• Help ensure change lands with minimal disruption to performance, safety, and morale

What you’ll bring

We’re looking for someone with a proven track record of delivering meaningful business change across technology, process, and organisational programmes.

You don’t need to have worked in automotive before, but you do need to understand how to make change land in a complex business where pace, people, and performance all matter.

You’ll bring:

• Experience delivering change in complex, matrix organisations
• Knowledge of change methodologies such as Prosci, ADKAR, Kotter or similar
• Confidence influencing and challenging senior leaders
• Strong stakeholder management, communication, and facilitation skills
• The ability to turn complexity into clear, practical plans
• A data-driven approach to measuring adoption and change effectiveness
• High energy, resilience, and a bias for action
• A collaborative, pragmatic and delivery-focused approach
• A genuine passion for helping people succeed through change

Inclusion matters here

At Cox Automotive, great ideas come from diverse teams. We actively encourage applications from people of all backgrounds, ages, experiences, abilities, identities and perspectives.

Don’t meet every requirement? Apply anyway.

We value potential, transferable skills and a growth mindset as much as direct experience.

Ready to drive change that’s actually seen?

Join a business where your work will influence people, processes, and technology at scale — while helping shape the future of the automotive industry.

Apply today and help transform what’s next at Cox Automotive UK

STRICTLY NO AGENCIES PLEASE

We kindly ask that agencies do not contact us regarding this vacancy. We work with a carefully selected and trusted group of recruitment partners.

We do not accept unsolicited CVs sent to the recruitment team or directly to a hiring manager. We will not be responsible for any fees related to unsolicited submissions.