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Call OperatorCareline Support • Ringwood, Hampshire, Hampshire, UK
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Call Operator

Call Operator

Careline Support • Ringwood, Hampshire, Hampshire, UK
30+ days ago
Salary
£12.88 hourly
Job type
  • Full-time
Job description

  • Available shifts: Saturday and Sunday only, either 7:00am - 5:30pm OR 7am - 12:00Noon, 12:00Noon - 5:00pm
  • Hourly rate: £12.88 per hour
  • Location: McCarthy House, Ringwood, BH24 3FA


Do you want a role where you can make a difference?

What you'll be doing as a Call Operator

Answering incoming calls from Residents, responding to situations including emergencies, fire alarms and security entry calls. Sometimes people are just looking to hear a friendly voice.

  • Accurately logging each call and inputting information into our CRM call handling platform
  • Being an integral part of a supportive team that provides the best possible experience for Residents


What we are looking for

  • Customer service experience whether that be from call centres, retail, hospitality, or the care sector
  • Excellent communication skills. Someone who is motivated, reliable, resilient, flexible, calm in a crisis and great problem-solving
  • Someone with an empathetic approach
  • Good standard of English and ability to enter data into systems accurately
  • Someone who can commit to 10+ hours a week. As a 24/7/365 service we have a variety of shift options, and plenty of opportunities to do additional hours


What you can...

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Call Operator • Ringwood, Hampshire, Hampshire, UK

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