Talent.com
AccorHotel
Evening Room AttendantAccorHotel • London, England, UK
Evening Room Attendant

Evening Room Attendant

AccorHotel • London, England, UK
30+ days ago
Job type
  • Full-time
Job description

Scope Of Position

To delivery evening service ensure the cleaning to maintain guest rooms and corridors up to The Raffles standards. Ensure the turn down service is delivered in time and following the guest preferences. Maintaining cleaning equipment and storage rooms to ensure an outstanding 5 star environment and seamless guest experience. To work closely with the night Porter to provide all necessary supplies and amenities to guest rooms to maximum guest satisfaction by providing an intuitive service. To act as an ambassador of the Raffles Values during your interactions with guests and colleagues.

Responsibilities

Operation

  • Provide the turn down service in time and according to the guest preferences.
  • To support morning shift when arrival with the cleaning.
  • Maintain cleaning equipment in good working condition.
  • Report any loss/damage to linen furniture fixtures or equipment to Supervisor.
  • Using the right cleaning chemicals on all surface as per standards and training given.
  • Ensure service area is well stocked with necessary products and cleaned always.
  • Report issues such as equipment and light bulb damage promptly to supervisor or department manager for immediate action
  • Report and lost property found in the rooms and adhere to Lost and Found policy.
  • To Perform all duties with care towards our guests always ensuring upmost guest satisfaction.
  • To respect guest privacy by being quiet and respectful in the corridors and the service area
  • To maintain a clean and efficient 5 Star floor section in-line with Raffles standards/ LQA
  • Be part of the daily line-up departmental meeting
  • Additional responsibilities in absence of line manager or senior employee.
  • Performs other duties as required or assigned including working in a different department or restaurant than usually assigned.

Health and Safety

  • Ensure that all potential and real hazards are reported immediately and rectified.
  • Be fully conversant with all departmental Fire Emergency and Bomb procedures.
  • Ensure the safety of the persons and the property of all within the premises by strict adherence to existing laws statues and applicable ordinances and by anticipating possible and probable hazards and conditions and either correcting them or pre-planning a defence against them.
  • Stimulate and encourage a general awareness of Health and Safety in relation to all tasks and activities undertaken in the department.

Qualifications :

Essential

  • Able to provide exceptional cleaning and service for the guests with extremely attention to details.
  • Enthusiasm and commitment to delivering and offering the best service and experiences possible in any situation.
  • Able to work within a team.
  • Professional and well-groomed
  • A proven track record and ability to provide high levels of service under pressure.
  • Exceptional communication and customer service skills both written and spoken.
  • Strong time management skills with the ability to multi-task while maintaining an immaculate and professional appearance.
  • An understanding and willingness to contribute to a 24h operational schedule when required.

Desirable

  • Previous experience within a luxury hotel environment working with LQA Forbes 5* or equivalent standards.

Disclaimer

  • The information and statements in this Job Description only indicate the general nature and level of work to be performed by the employee. They are not an exhaustive list of all required responsibilities duties and skills. Additional duties may be assigned and requirements may vary from time to time in particular during special project periods. You may also be required to work in another position and another department from time to time dependent on the needs of the business and within reason.
  • Please note that this position will involve an element of pulling Lifting Pushing and/or Manual Handling.
  • This position requires the fulfilment of night shift duties based on the operational needs of the business. The ability and willingness to work during these hours is a necessary condition of employment.


Remote Work :

No


Employment Type :

Full-time


Experience: years
Vacancy: 1
Create a job alert for this search

Evening Room Attendant • London, England, UK

Similar jobs

Optical Advisor - No Evenings, Bonus & Benefits

Flame Healthcare LimitedRoyston, England, GB
Full-time +1

Optical Sales Advisor Jobs Royston.Full time and Part time available.Flame Health Optometry division are currently working in conjunction with a large Independent Optical group who are looking for ... Show more

 • Promoted

Shift Engineer Electrical Maintenance

Pioneer SelectionFoxton, Cambridgeshire, GB
Full-time

ELECTRICAL MAINTENANCE ENGINEERMake your application after reading the following skill and qualification requirements for this position.Job Title: Electrical Maintenance EngineerLocation: Therfield... Show more

 • Promoted

Evening Turndown Specialist — Immaculate, Welcoming Rooms

OBS Hotel LimitedCity of Westminster, England, GB
Full-time

Starwood Hotels in Westminster, United Kingdom is seeking a Turndown Attendant to ensure guest rooms are immaculate, restorative and welcoming with attention to the smallest details.You will delive... Show more

 • Promoted

Room Leader (Term-time only)

Work With KidsBexleyheath, England, GB
Full-time

Early Years professional looking to make a meaningful impact in a nurturing and supportive environment.AM – 4:00 PM, term-time only (37 weeks per year).Comprehensive training provided.Level 3 Early... Show more

 • Promoted

Assistant Food & Beverage Attendant

RIU Hotels & ResortsLondon, England, United Kingdom
Full-time

Join Our Global Family at RIU Hotels & Resorts!.Be part of the RIU Plaza London The Westminster team!.RIU Hotels & Resorts is expanding its presence in the heart of the UK with our newest addition:... Show more

Seasonal Luxury Fashion Sales Associate — Evenings/Weekends

KARL LAGERFELDGreater London, England, GB
Full-time

KARL LAGERFELD is looking for a Seasonal Sales Associate from 29 June to 9 August in Greater London.The role includes providing exemplary customer service, driving sales, and maintaining the store'... Show more

 • Promoted

Care Assistant (Morning & Evenings)

Home InsteadGreater London, England, GB
Full-time

Home Insteadis the world’s leading provider of non-medical care and companionship services for older people.With minimum visits of one hour, award winning training and an excellent reputation we ar... Show more

 • Promoted

Room Attendant

WGC LtdLondon, ENG, GB
Full-time

Room AttendantThe BoTree, 30 Marylebone Lane, Westminster, London, W1U 2DRRate: £13.Hours: Guaranteed Hours Each WeekBenefits: Fixed hours contract available - Flexible hours to suit you - Li... Show more

 • Promoted

Blinds and Curtains Installer

Hillarys BlindsRoyston, ENG, GB
Part-time

A flexible opportunity that works around you whether you're looking for Full or Part-Time.Imagine working for yourself, close to home, at your pace, around your lifestyle and commitments.Our ne... Show more

 • Promoted

Room Leader (Babies) (Welcome Bonus)

MP Training and RecruitmentGreater London, England, GB
Full-time

Nursery – Bright Horizons Fulham Wharf Day Nursery and PreschoolSalary – Starting from £32864 per annum (dependent on qualification/s and experience)Location – Fulham, LondonAre you looking to work... Show more

 • Promoted

Night Manager

LGH Hotels Management LtdLondon, England, GB
Full-time

Be among the first 25 applicants.Get AI-powered advice on this job and more exclusive features.When the city sleeps, our hotel awakens in a different rhythm—quiet, elegant, and full of possibility.... Show more

 • Promoted

Evening & Weekend Care Assistant - Flexible Hours & Impact

City and County Healthcare Group LtdGreater London, England, GB
Full-time

A leading care provider is looking for compassionate individuals to support clients in London with personal care, medication administration, and daily living activities.Responsibilities include com... Show more

 • Promoted

Lifestyle Co-ordinator

Care UKDatchworth, ENG, GB
Permanent

Are you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Lifestyle... Show more

 • Promoted

Night-Shift Engineer – Luxury Hotel Maintenance

The RitzGreater London, England, GB
Full-time

The Ritz London is seeking a proactive Shift Engineer within the Maintenance Department to deliver maintenance tasks, including heating & air conditioning, electrical and plumbing services.You will... Show more

 • Promoted

Summer Luxury Sales Associate: Evenings & Weekends

KarllagerfeldGreater London, England, GB
Full-time

Karllagerfeld is looking for a Seasonal Sales Associate to join our team in Greater London.The position requires providing excellent service and supporting the Store Manager in creating a positive ... Show more

 • Promoted

Evening & Weekend Home Care Pro – Flexible Hours

City and County Healthcare Group LtdCity of Westminster, England, GB
Full-time

A leading care provider in the UK is seeking dependable Care Professionals to join their team.This role offers flexible shifts and comprehensive training, making it accessible for all, regardless o... Show more

 • Promoted

Mechanical Electrical Trim Technician

Solus Accident Repair CentresBishop's Stortford, ENG, GB
Full-time

Are you looking for a position where you can make a difference, constantly learn new things and be at the forefront of technology,working aspart of the Aviva family?\n.Solus MET Technicians are piv... Show more

 • Promoted

Preschool Room Leader

Leapfrog Day NurseryCroydon, ENG, GB
Full-time

Are you a confident Level 3 practitioner ready to step up or an experienced Room Leader looking for a setting that genuinely backs its team?We're a Good-rated Croydon nursery on an exciting gro... Show more

 • Promoted

Room Leader - Ark Start Oval Preschool, ARK START

Guardian JobsGreater London, England, GB
Full-time

Ongoing Learning: We are committed to providing the best development for all our staff.We work hard to ensure there are clear career progression routes.Annual leave: We are proud of our staff and w... Show more

 • Promoted

Summer School Nurses / Paramedics

St Edmund's CollegeOld Hall Green, ENG, GB
Full-time

Summer School Nurses / Paramedics\n.When registering to this job board you will be redirected to the online applicationform.Please ensure that this is completed in full in order that your applicati... Show more