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Assistant ManagerSouth East • Milton Keynes, United Kingdom
Assistant Manager

Assistant Manager

South East • Milton Keynes, United Kingdom
21 days ago
Job type
  • Full-time
Job description

Come join our fantastic team.

We love to entertain! It’s in our DNA!... and it’s not just about
bowling. We have lots more to offer from Houdini’s Escape Rooms, to Karaoke
rooms, 4D Laser Arena, Soft Play to Arcade Machines and Pool Tables. We also
have fully licensed bars including cocktails, and of course our fabulous food
menu.

We have something fun for all the family to do, regardless of age. Our
centres are fantastic places to visit, and even better places to work in. Why
not come and help us entertain?

The Role

As a Assistant Manager for Tenpin, you will be responsible for ensuring our
customers have a great time when they visit us! The ideal Assistant Manager will
be driven, passionate and have a natural ability to create a fun environment
for both our customers and team.

You will need to be well organised, approachable and show initiative. Exceptional customer service will be at heart of your role. You will also be responsible for owning your development to grow into a Deputy Manager.

You will:


  • Assume
    day-to-day responsibility for the operational management of the centre

  • Strive
    to achieve a culture that is totally focused on the delivery of the best
    possible level of customer service

  • Lead
    the team by example ensuring everyone works together effectively

  • To support
    the delivery of the company strategy

  • Deputise
    in the absence of the Deputy Manager

  • Undertake
    ownership for own training and development to grow into the future role of
    Deputy Manager

  • Support
    the other Managers in the achievement of all budgets, targets and KPI’s

  • Provide
    support to the team in various departments as and when required

  • Take
    responsibility for ensuring that all policies, procedures, controls and
    compliance areas are adhered to on a daily basis

Skills You Need


  • Have
    a minimum of 1 years’ experience in a management role, ideally within
    leisure, hospitality or retail

  • Passionate
    about delivering exceptional customer service

  • Have
    experience in leading and developing large teams

  • Full
    of determination, enthusiasm and patience!

  • Be
    ambitious and want to progress!

Our Fantastic Benefits


  • Industry
    leading bonus scheme

  • Enhanced
    holiday entitlement – 33 days per annum (inclusive of Bank Holidays)

  • Enhanced
    Maternity, Paternity, Adoption leave

  • Tenpin
    Treats – Retailer discounts and Best
    Doctors

  • Free
    Bowling for family & friends

  • Free
    Food (when working 6 hours or more)

  • Medicash
    Health Care Cash Back Scheme

  • Employee
    Assistance Programme

  • Free
    counselling

  • Life
    assurance – 4 x annual salary

  • A
    day off for your birthday

  • Long
    Service Awards

Career Development

If you are looking for career development, then Tenpin is a great place
to start. We continually strive to develop our network of impressive and highly
successful sites, and recognise great people contribute to great success! Most
of our managers joined us as a Team Member and have progressed into management
or senior roles.

What Happens Next?

If you are ready to develop your career with us, click apply and
complete the short application process (2 mins).

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Assistant Manager • Milton Keynes, United Kingdom

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