Talent.com
Pembrook Resourcing
Service AdvisorPembrook Resourcing • Exeter, Devon, UK
Service Advisor

Service Advisor

Pembrook Resourcing • Exeter, Devon, UK
30+ days ago
Job type
  • Full-time
Job description
Service Advisor

Location: Exeter

Salary: £30,000 – £33,000 Basic | £34,000 – £38,000 OTE

Hours: Monday–Friday + Saturday rota

The Role

We are recruiting for an experienced Service Advisor to join a busy and well-established dealership in Exeter.

You’ll be the main point of contact for customers, ensuring a smooth and professional aftersales experience while supporting the workshop in maintaining efficiency and productivity.

Key Responsibilities
  • Booking in vehicles for service, MOT, and repair work
  • Providing accurate estimates and gaining customer approval
  • Keeping customers updated on vehicle progress and costs
  • Upselling additional work, services, and products
  • Liaising with the workshop and technicians
  • Managing invoices and ensuring all paperwork is completed accurately
  • Delivering high levels of customer service and satisfaction (CSI)
Requirements
  • Previous experience as a Service Advisor
  • Strong communication and customer service skills
  • Good sales and upselling ability
  • Organised and able to work in a fast-paced environment
  • Experience with systems like Kerridge / Pinnacle (desirable)
  • Full UK driving licence
Package & Benefits
  • £30k–£33k basic depending on experience
  • Realistic OTE up to £38k
  • Bonus scheme (monthly + CSI-based)
  • Manufacturer training
  • Career progression opportunities
  • Pension & staff discounts
Progression
  • Senior Service Advisor
  • Service Team Leader
  • Aftersales / Service Manager

Create a job alert for this search

Service Advisor • Exeter, Devon, UK

Similar jobs

Customer Consultant

Npr Recruit LimitedExeter, England, GB
Full-time +1

This is a Fantasticopportunity to join a.Customer Consultant within a Customer focussed brand with great benefits.Customer Consultant - Role & Responsibilities.Hour Week, Bonus, 33 Days Holiday, In... Show more

 • Promoted

Refrigeration Service Engineer

KHR - Recruitment SpecialistsExeter, England, GB
Permanent

Service Engineer – National Refrigeration and Air Conditioning Company.Location: Exeter or Torquay • Contract Type: Permanent.With over 30 years of experience, our client has established itself as ... Show more

 • Promoted

Insurance Advisor: Strategic Client Solutions

Benefact Group plcExeter, England, GB
Full-time

A leading financial services group in Exeter is seeking an Insurance Consultant to join their Community Broking team.The successful candidate will provide exceptional service, advise clients, and a... Show more

 • Promoted

Support Services Administrator

LifeworksTotnes, ENG, GB
Full-time

Support Services Administrator.Are you an experienced administrator with an organised and proactive approach to tasks? We have a brand-new opportunity at Lifeworks Charity for a Support Services Ad... Show more

 • Promoted

Customer Service Advisor

Pertemps TMExeter,South West,UK
£14.28 hourly
Full-time +1
Quick Apply

Customer Service Advisor 📍 Exeter Outskirts.Temporary Contract | Immediate Start.We are currently recruiting for a Customer Service Advisor to join a leading housing provider based on the outskirt... Show more

Fleet Advisor - £30,000 - £31,500 A Year

Gregory Distribution LtdExeter, United Kingdom Of Great Britain And Northern Ireland, UK
Temporary

Term: 12 Month Fixed Term Contract - Maternity Cover.About Us: At Gregory Distribution Ltd, we are committed to delivering excellence in logistics and transport services.Our team is dedicated to ma... Show more

 • Promoted

Customer Services Advisor (Manufacturing) - £26,000 A Year

Ernest Gordon Recruitment LimitedExeter, United Kingdom Of Great Britain And Northern Ireland, UK
Permanent

Customer Services Advisor (Manufacturing) £26,000 24 days holiday Flexitime benefits Exeter Are you an experienced customer service advisor with technical experience looking to further your career ... Show more

 • Promoted

HGV Parts Service Advisor – Growth, Bonus & Benefits

The Engage Partnership LimitedExeter, England, GB
Full-time

The Engage Partnership Limited is seeking a Service Advisor based in Exeter.This role serves as a vital link between customers and the technical team, enhancing service experiences and maximizing e... Show more

 • Promoted

Store Manager

Zachary DanielsSouth Molton, Devon, GB
Full-time

Store Manager Guernsey | Fashion Retail | Salary Up to £36,000 + Amazing Benefits!.Applying for this role is straight forward Scroll down and click on Apply to be considered for this position.Are y... Show more

 • Promoted

Field Service Team Lead – Hands-On Engineer Leader UK

Kion Group AGExeter, England, GB
Full-time

Kion Group AG is looking for a Field Service Team Leader in Exeter, UK.The successful candidate will lead a team of Field Service Engineers, ensuring efficient operations while providing technical ... Show more

 • Promoted

Governance & Charity Law Advisor (Hybrid)

Disabled Sailing Association Torquay UKTorquay, England, GB
Full-time

The Disabled Sailing Association Torquay UK is seeking a legal advisor based in Torquay.This role involves assisting with the restructuring and legal compliance regarding our Articles of Associatio... Show more

 • Promoted

Membership Sales Advisor - Torquay, Devon

Lex Leisure CICTorquay, Devon, United Kingdom
Full-time

Membership Sales Advisor - Torquay, Devon.The role of a Membership Sales Advisor is to promote and increase both health & fitness and swimming lessons membership sales within the Centre, communicat... Show more

 • Promoted

Patient Advisor - (30 hours)

NHSShaldon, England, GB
Full-time

Channel View Medical Group inTeignmouth is seeking an enthusiastic, motivated person with great peopleskills to join our friendly Practice.We are looking for a dedicated, compassionate, and approac... Show more

 • Promoted

Trainee Customer Services Advisor (Manufacturing) - £26,000 A Year - No Experience Required

Ernest Gordon RecruitmentExeter, United Kingdom Of Great Britain And Northern Ireland, UK
Full-time

Trainee Customer Services Advisor (Manufacturing).Are you looking for an entry-level opportunity to train as a customer service advisor with a well-established company supplying to clients globally... Show more

 • Promoted

Assistant Stockperson/Shepherd

LKL Services LtdDulverton, GB
Full-time

Due to impending retirement, we have a very exciting new contract for a vacancy on an in-hand farming and sporting estate near Dulverton in the Exmoor National Park.The estate's enterprises are bas... Show more

 • Promoted

Customer Sales Advisor - Live Chat - £25,396.8 A Year

Cathedral Appointments | B CorpTMExeter, United Kingdom Of Great Britain And Northern Ireland, UK
Full-time

Customer Sales Advisor needed to manage live chat conversations, convert inquiries into sales, and meet KPIs in a fast-paced environment. Show more

 • Promoted

Retail Supervisor

Compass UK & IrelandExeter, England, United Kingdom
Full-time

We're currently recruiting a dedicated Retail Supervisor to help ensure the smooth running of the operations in a major High Street brand on a full time basis, contracted to 35 hours per week.As a ... Show more

 • Promoted

Trust Senior Advisor

Michael PageExeter, England, GB
Full-time

A highly successful and growing professional services firm has a requirement for a Trust Senior Advisor to join their team based in Exeter as a key addition providing Trust Tax return servioces, wi... Show more