Talent.com
AccorHotel
Evening Room AttendantAccorHotel • London, England, UK
Evening Room Attendant

Evening Room Attendant

AccorHotel • London, England, UK
30+ days ago
Job type
  • Full-time
Job description

Scope Of Position

To delivery evening service ensure the cleaning to maintain guest rooms and corridors up to The Raffles standards. Ensure the turn down service is delivered in time and following the guest preferences. Maintaining cleaning equipment and storage rooms to ensure an outstanding 5 star environment and seamless guest experience. To work closely with the night Porter to provide all necessary supplies and amenities to guest rooms to maximum guest satisfaction by providing an intuitive service. To act as an ambassador of the Raffles Values during your interactions with guests and colleagues.

Responsibilities

Operation

  • Provide the turn down service in time and according to the guest preferences.
  • To support morning shift when arrival with the cleaning.
  • Maintain cleaning equipment in good working condition.
  • Report any loss/damage to linen furniture fixtures or equipment to Supervisor.
  • Using the right cleaning chemicals on all surface as per standards and training given.
  • Ensure service area is well stocked with necessary products and cleaned always.
  • Report issues such as equipment and light bulb damage promptly to supervisor or department manager for immediate action
  • Report and lost property found in the rooms and adhere to Lost and Found policy.
  • To Perform all duties with care towards our guests always ensuring upmost guest satisfaction.
  • To respect guest privacy by being quiet and respectful in the corridors and the service area
  • To maintain a clean and efficient 5 Star floor section in-line with Raffles standards/ LQA
  • Be part of the daily line-up departmental meeting
  • Additional responsibilities in absence of line manager or senior employee.
  • Performs other duties as required or assigned including working in a different department or restaurant than usually assigned.

Health and Safety

  • Ensure that all potential and real hazards are reported immediately and rectified.
  • Be fully conversant with all departmental Fire Emergency and Bomb procedures.
  • Ensure the safety of the persons and the property of all within the premises by strict adherence to existing laws statues and applicable ordinances and by anticipating possible and probable hazards and conditions and either correcting them or pre-planning a defence against them.
  • Stimulate and encourage a general awareness of Health and Safety in relation to all tasks and activities undertaken in the department.

Qualifications :

Essential

  • Able to provide exceptional cleaning and service for the guests with extremely attention to details.
  • Enthusiasm and commitment to delivering and offering the best service and experiences possible in any situation.
  • Able to work within a team.
  • Professional and well-groomed
  • A proven track record and ability to provide high levels of service under pressure.
  • Exceptional communication and customer service skills both written and spoken.
  • Strong time management skills with the ability to multi-task while maintaining an immaculate and professional appearance.
  • An understanding and willingness to contribute to a 24h operational schedule when required.

Desirable

  • Previous experience within a luxury hotel environment working with LQA Forbes 5* or equivalent standards.

Disclaimer

  • The information and statements in this Job Description only indicate the general nature and level of work to be performed by the employee. They are not an exhaustive list of all required responsibilities duties and skills. Additional duties may be assigned and requirements may vary from time to time in particular during special project periods. You may also be required to work in another position and another department from time to time dependent on the needs of the business and within reason.
  • Please note that this position will involve an element of pulling Lifting Pushing and/or Manual Handling.
  • This position requires the fulfilment of night shift duties based on the operational needs of the business. The ability and willingness to work during these hours is a necessary condition of employment.


Remote Work :

No


Employment Type :

Full-time


Experience: years
Vacancy: 1
Create a job alert for this search

Evening Room Attendant • London, England, UK

Similar jobs

Room Attendant

WGC LtdWaltham Abbey, ENG, GB
Full-time

Delta Hotels Waltham Abbey, Delta Hotels Waltham Abbey, Old Shire Lane, Waltham Abbey, EN9 3LX\n.Fixed hours contract available - Flexible hours to suit you - Life Insurance - Free access to Doctor... Show more

 • Promoted

Optical Advisor - No Evenings, Bonus & Benefits

Flame Healthcare LimitedRoyston, England, GB
Full-time +1

Optical Sales Advisor Jobs Royston.Full time and Part time available.Flame Health Optometry division are currently working in conjunction with a large Independent Optical group who are looking for ... Show more

 • Promoted

Night In-Room Dining Waiter

45 Park LaneLondon, ENG, GB
Full-time

Night In-Room Dining Waiter at 45 Park Lane.The Sunday Times Top 10 Best Places to Work for in 2024 & 2025 and Hotel of the year London at the 2024 AA Hospitality Awards.We continually strive t... Show more

 • Promoted

Blinds and Curtains Installer

Hillarys BlindsRoyston, United Kingdom
Part-time

A flexible opportunity that works around you whether you're looking for Full or Part-Time.Imagine working for yourself, close to home, at your pace, around your lifestyle and commitments.Our networ... Show more

 • Promoted • New!

Evening Turndown Specialist — Immaculate, Welcoming Rooms

OBS Hotel LimitedCity of Westminster, England, GB
Full-time

Starwood Hotels in Westminster, United Kingdom is seeking a Turndown Attendant to ensure guest rooms are immaculate, restorative and welcoming with attention to the smallest details.You will delive... Show more

 • Promoted

Locker Room Attendant - Flexible Shifts

EquinoxGreater London, England, GB
Full-time

Equinox St James in London is seeking a Female Locker Room Associate to join the team.You will ensure female locker rooms are clean and well stocked, and you will provide excellent service to membe... Show more

 • Promoted

Room Leader (Term-time only)

Work With KidsBexleyheath, England, GB
Full-time

Early Years professional looking to make a meaningful impact in a nurturing and supportive environment.AM – 4:00 PM, term-time only (37 weeks per year).Comprehensive training provided.Level 3 Early... Show more

 • Promoted

Assistant Food & Beverage Attendant

RIU Hotels & ResortsLondon, England, United Kingdom
Full-time

Join Our Global Family at RIU Hotels & Resorts!.Be part of the RIU Plaza London The Westminster team!.RIU Hotels & Resorts is expanding its presence in the heart of the UK with our newest addition:... Show more

Kitchen Assistant

Compass GroupBishop's Stortford, ENG, GB
Full-time

We're looking for a motivated and passionate Kitchen Assistant who will be the heart of our operation for Chartwells on a part time basis, contracted to 30 hours per week.You'll join a team... Show more

 • Promoted

Valet Attendant Housekeeping

Ham Yard HotelLondon, ENG, GB
Full-time

Firmdale Hotels is a collection of award-winning, luxury hotels located in some of the most vibrant and exciting cities.Our properties are known for their unique design, outstanding service, and wa... Show more

 • Promoted

Guest Room Attendant Maternity Cover Grosvenor Square

London Marriott Hotel Grosvenor SquareLondon, ENG, GB
Full-time

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe.As a host with Marriott Hotels, you wi... Show more

 • Promoted

Summer Luxury Sales Associate: Evenings & Weekends

KarllagerfeldGreater London, England, GB
Full-time

Karllagerfeld is looking for a Seasonal Sales Associate to join our team in Greater London.The position requires providing excellent service and supporting the Store Manager in creating a positive ... Show more

 • Promoted

Evening & Weekend Home Care Pro – Flexible Hours

City and County Healthcare Group LtdCity of Westminster, England, GB
Full-time

A leading care provider in the UK is seeking dependable Care Professionals to join their team.This role offers flexible shifts and comprehensive training, making it accessible for all, regardless o... Show more

 • Promoted

Room Attendant

One Hundred ShoreditchLondon, ENG, GB
Full-time

Located in a prominent position on Shoreditch High Street, One Hundred Shoreditch has 258 bedrooms, five restaurants and bars including a breakfast restaurant, a destination cocktail bar and a roof... Show more

 • Promoted

Preschool Room Leader

Leapfrog Day NurseryCroydon, ENG, GB
Full-time

Are you a confident Level 3 practitioner ready to step up or an experienced Room Leader looking for a setting that genuinely backs its team?We're a Good-rated Croydon nursery on an exciting gro... Show more

 • Promoted

Kitchen Porter

RA VenuesDuxford, ENG, GB
Full-time

Salary: £26,500 per annum.Contract: 40 hours per week, 5 over 7 days.Weekend and evening work is required.As a Kitchen Porter you will work as part of the wider kitchen team to ensure that th... Show more

 • Promoted

Mechanical Electrical Trim Technician

Solus Accident Repair CentresBishop's Stortford, United Kingdom
Full-time

Are you looking for a position where you can make a difference, constantly learn new things and be at the forefront of technology,working aspart of the Aviva family?.Solus MET Technicians are pivot... Show more

 • Promoted • New!

Room Attendant - Wimbledon

Hotel Du VinLondon (Greater), London (Greater), United Kingdom
Permanent

Contract Type: Permanent position Location: Hotel Du Vin Wimbledon.Working as part of the Housekeeping team you will ensure all guest bedrooms within the hotel are cleaned on a daily basis to the ... Show more

 • Promoted

Room Attendant - London

Edwardian HotelsLondon (Greater), London (Greater), United Kingdom
Full-time

Join the UK's most dynamic collection of hotels and restaurants.At Edwardian Hotels London, it's the people who create unforgettable memories for our guests.We are always looking for hospitality pr... Show more

 • Promoted

Hospitality Assistant

Compass GroupBishop's Stortford, ENG, GB
Full-time

We're looking for a Hospitality Assistant who will be the face of our business, delivering exceptional customer service for Chartwells on a full time basis, contracted to 35 hours per week.You&... Show more