Join us as a Room Attendant at 45 Park Lane,
recognised as one of ‘The Sunday Times Top 10 Best Places to Work for’ in 2024
& 2025 and ‘Hotel of the year – London’ at the 2024 AA Hospitality Awards.
We continually strive to build and nurture a culture where inclusiveness is
part of our DNA, reflected in our values of passion, personality, respect,
working together, and creativity. We believe that a variety of perspectives
enriches our culture and drives our success.
We care about your career and are known for having the
absolute best people in the industry. When you join us as Room Attendant, you start a
unique opportunity to become celebrated as the very best in your field. You'll
learn not only from your fellow Legends, but also through our award-winning
learning academy, so that you can achieve the highest standards of craft,
service, and leadership and become a legend in your own story.
What you'll do
As a Room Attendant, you'll love
what you do and take pride in taking care of our guests:
- You will be
responsible for seamless service, discretion, intuitive, and flexible
during their day. This will include eye for detail, thoroughness and
hygienic, all to ensure our guests receives nothing but the best
experience.
- Sometimes our
guests have special requests involving special set-ups, additional
supplies, and even special occasions. Most of these requests are fulfilled
by our Room Attendants.
The items shared are the essence of a day in the life
of a Room Attendant, but we will make sure you are
provided with specifics on how we care for our hotel.
The operational hours of work are shift-based and may
be subjected to change. These currently set as:
- Monday to Friday: 08:30 - 23:00
- Saturday and Sunday: 09:30 - 23:00
What you'll bring
- At least 1 year of experience in a 5-star
hotel/apartment as a room attendant - performing light, deep cleaning
duties in the hotel and public areas and turndown services
- Verbal communication skills – English is the
primary language used in our hotel - Patience and the ability to remain calm in
stressful situations.
- The ability to work on your own.
- Customer service skills.
- To be thorough and pay attention to detail.
- Physical fitness and endurance.
- The ability to organise your time and
workload.
What you'll
get
- Complimentary Stays: Enjoy
complimentary stays with breakfast at Dorchester Collection Hotels every
year.
- Discounts with our
hotels, and benefit from discounts at various high street and online
shops
- Employee Perks: Enrol
from day 1 into the Royal London Private Pension scheme (we contribute 8%
towards your pension); Benefit from seasonal ticket loan, rental deposit
scheme, private financial advice, and eye care vouchers.
- Training and Development: Advance
in your career by accessing various apprenticeships from Level 2 to
Hospitality Degree Level 5. We partner with outstanding nationally
recognised Apprenticeship providers.
- Social Events:
Participate in vibrant social events, including a summer party, winter
ball, pub quizzes, and cultural and milestone recognition celebrations.
- Referral Bonus: Earn a
£1000 bonus when you recommend a friend.
- Well-being Support: Access
immediate well-being advice because we care about our employees.
We celebrate diversity and are
committed to creating an inclusive environment for all employees and
applicants. If you need us to do anything to support you during the recruitment
process (such as adjustments to how you apply, alternative formats of
information, or adjustments to the assessment process itself), please do call
People & Culture team on 02073197011 or email PeopleAndCultureLondon.UK@dorchestercollection.com so that
we can discuss how we can support you through this process.