House Porter

Join us as a House Porter at The Dorchester Hotel, recognised
as one of ‘The Sunday Times Top 10 Best Places to Work for’ in 2024-2026 and
‘Hotel of the year – London’ at the 2024 AA Hospitality Awards. We continually
strive to build and nurture a culture where inclusiveness is part of our DNA,
reflected in our values of passion, personality, respect, working together, and
creativity. We believe that a variety of perspectives enriches our culture and
drives our success.

We care about your career and are known for having the
absolute best people in the industry. When you join us as House Porter, you start a
unique opportunity to become celebrated as the very best in your field. You'll
learn not only from your fellow Legends, but also through our award-winning
learning academy, so that you can achieve the highest standards of craft,
service, and leadership and become a legend in your own story.

What you'll do

As House Porter, you'll love
what you do and take pride in taking care of our guests:

• You
  will be responsible for delivering housekeeping supplies to the different
  floors as directed by the floor supervisor and ensure that all
  housekeeping stores are well maintained.


• You
  will assist with spring cleaning duties when needed, including hoovering
  and dusting corridors, carpet edges, dust tops of wall lights, mouldings
  and wash down walls


• You
  will also be required to organise special room set-ups for special guests’
  requirements, all to ensure our guests receive nothing but the best
  experience.


• You’ll
  also show flexibility and creativity in dealing with guests’ special
  requests and challenges that may arise during the day

The items shared are the essence of a day in the life of a House
Porter, but we’ll make sure you are provided with specifics on how we care
for our hotel.

The operational hours of work are shift-based and may
be subjected to change. These currently set as:

Monday to Sunday, starting as early as 7am and last
shift finishes at 11pm when covering the evening floor porter shift

What
you’ll bring

Essential Skills and Experience

• Positive Attitude: Be friendly and
  willing to help others.
• Teamwork: Work well with your teammates
  and help them when needed.
• Energetic: Be able to carry and move
  items safely (e.g., laundry, cleaning supplies).
• Punctuality: Be on time and reliable
  every day.
• Basic Understanding of Safety: Follow
  instructions to stay safe at work.

Preferred Skills

• Previous experience: You’ve worked as a house
  porter in a 5-star hotel before.
• Organizational skills: You can sort and
  arrange items neatly.
• Flexibility: You are happy to work
  different shifts or handle new tasks.
• Positive attitude: You are friendly and
  enjoy helping others.
• English language skills: You can read
  instructions and write brief notes.
  
  

What
you’ll get

• Complimentary Stays: Enjoy complimentary stays with
  breakfast at Dorchester Collection Hotels every year.
• Discounts: Get 50% off food and beverages
  at selected bars and restaurants within the Dorchester Collection: Enjoy
  Friends & Family stay discounts out hotels, Benefit from discounts at
  various high street and online shops
• Employee Perks: Enrol from day 1 into the Aviva
  Private Pension scheme (we contribute 8% towards your pension); Benefit from
  Seasonal ticket loan, Rental deposit scheme, private financial advice, and Eye
  care vouchers.
• Training and Development: Advance in your career by
  accessing various apprenticeships from Level 2 to Hospitality Degree Level 5.
  We partner with outstanding nationally recognised Apprenticeship providers.
• Social
  Events: Participate in vibrant social events, including a summer party, winter
  ball, pub quizzes, and cultural and milestone recognition celebrations.
• Referral Bonus: Earn a £1000 bonus when you
  recommend a friend.
• Well-being Support: Access immediate well-being
  advice because we care about our employees.

We celebrate diversity and are committed to creating an inclusive
environment for all employees and applicants. If you need us to do anything to
support you during the recruitment process (such as adjustments to how you apply, alternative formats of
information, or adjustments to the assessment process itself), please do call
People & Culture team on 02073197011 or email PeopleAndCultureLondon.UK@dorchestercollection.com so that we can discuss how we
can support you through this process.