We’re looking for a confident, guest-focused Host Leader to help drive smooth, high-energy front-of-house operations at Point A Hotel London Kings Cross.
\nYou’ll be right at the heart of the action: leading by example on reception, keeping shifts running efficiently, resolving guest queries with confidence, and making sure service standards stay sharp from start to finish.
\nWorking closely with the management team, you’ll support daily shift planning, keep procedures on track, and guide the team through busy moments so every guest gets a consistently great Point A experience.
\nWhy Join Point A Hotels
\nWhat We’re Looking For
\nAdditional Requirements
\nAbout Point A
\nPoint A Hotels is one of the UK’s fastest-growing hotel brands, offering stylish, affordable stays in prime city locations. We’re all about doing things differently, creating a straightforward, high-quality guest experience while building a workplace where our people feel valued, supported, and able to grow.
\nIf you thrive in a fast-paced environment, enjoy leading from the front, and take pride in delivering and driving outstanding service through your team, this is a fantastic opportunity to develop your hospitality career with a supportive and energetic team.
\nAbout Queensway
\nQueensway is a family business founded in 1973. We exist to bring teams together to create meaningful and memorable hospitality experiences for our customers. Our portfolio includes hotels, coffee houses, restaurants, residential property and a private member’s club. The brands we run include KFC and Starbucks, Point A Hotels, Sloane Place, Montagu Place, ibis Styles and the Sloane Club.
\nIn simple terms, our business is all about people. We are fortunate to have a team of great people, our Queensway family, who create magical moments for our customers all over the UK, Austria, Slovakia and East Africa.
Host Leader - Reception Supervisor • London, ENG, GB
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