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Pembrook Resourcing
Service AdvisorPembrook Resourcing • Southampton, Hampshire, UK
Service Advisor

Service Advisor

Pembrook Resourcing • Southampton, Hampshire, UK
30+ days ago
Salary
£30,000.00 yearly
Job type
  • Full-time
Job description

Service Advisor

Location: Southampton

Salary: £30,000 – £36,000 (depending on experience)

Job Description

Pembrook Resourcing are currently seeking an experienced and customer-focused Service Advisor to join our client’s busy dealership in Southampton. This is a fantastic opportunity for someone with strong communication skills and experience within the motor trade to join a successful and professional team.

Key Responsibilities

  • Acting as the first point of contact for customers bringing their vehicles in for service and repair.
  • Booking vehicles into the workshop and organising the service schedule.
  • Keeping customers updated on the progress of their vehicle throughout the day.
  • Liaising with the workshop team and technicians regarding work required.
  • Upselling additional work, services, or products where appropriate.
  • Preparing job cards, invoices, and associated administration.
  • Ensuring a high level of customer service and satisfaction at all times.

Requirements

  • Previous experience as a Service Advisor within the motor trade is preferred.
  • Excellent customer service and communication skills.
  • Ability to work well in a busy, fast-paced environment.
  • Strong organisational and administra...
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Service Advisor • Southampton, Hampshire, UK

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