Business Support Officer
- Full-time
Business Support Officer
Job description
Contract: Temporary (12 months)
Hours: 37hrs
Location of post: Neath Civic Centre
Is this post a secondment? Yes
Your workstyle will be a mobile hybrid worker in this role which gives you the flexibility to work from home and from a variety of Council workplaces.
We are currently seeking efficient, flexible administrators, who are highly organised, and detail-oriented to join our team as a (Business Support Officer) in Children’s Services.
Administrative staff are the backbone of Children's Social Services, ensuring that Social Workers can focus on direct work with families.
As a Business Support Officer, you will be part of a Business Support Team providing administrative support to frontline Social Work Teams in Children’s Services.
Your daily routine will include telephony, processing referrals, data entry, records management, note taking of meetings and financial administration.
About you:
Do you have the below skills and experience:
- Technical/IT: Proficiency in MS Office (Word, Excel, PowerPoint, Outlook)
- Communication: Excellent written and verbal skills for drafting reports, taking minutes, and communicating with stakeholders.
- Organizational: High attention to detail, strong time management, and the ability to multitask in a fast-paced environment.
- Interpersonal: Ability to work collaboratively within a team and maintain confidentiality.
- Administrative Support: Experience managing office procedures, document control, and record-keeping.
- Meeting Support: Proven experience in organizing meetings, preparing agendas, and minuting.
- Customer Service: Ability to deal with stakeholders, clients, or public inquiries professionally.
- Qualifications in business administration or related fields.
- 4 GCSEs at grade C or above, 2 of which must be in English language, Welsh or Mathematics. Attainment of or working towards an NVQ Level 3 in Business Administration is desirable.
- Previous experience in public sector, NGO, or specialized office environments
About us:
We believe in rewarding and recognising our colleagues’ efforts and achievements. We also believe that there’s life at work and life outside of work. We want everyone to be healthy and happy and have the financial resources and support they need.
Choose to work for us and you’ll be rewarded with a range of attractive benefits and support to help you live your best life.
- Hybrid working (in some roles) and flexible working schemes to improve your work life balance
- Benefit from a competitive employee package with a remarkable 15.3% employer pension contribution
- Enjoy a holiday entitlement of 25 days, increasing to 32 days after 5 years’ service (not forgetting the additional 8 bank holidays too)
- Access discounted gym membership with Celtic Leisure
- Utilise the cycle to work scheme with up to 40% off bikes and cycling equipment
- Purchase a new car through Tusker salary sacrifice scheme
- Enjoy exclusive discounts at local and national retailers with the Smart Spend app through our staff wellbeing group.
If you would like to start a rewarding career with a company that values and invests in its employees and you have the necessary experience and qualifications, this could be your dream job, and we would love to hear from you.
For an informal discussion,