Room Attendant

Firmdale
Hotels is a collection of individually designed boutique hotels located in
London and New York. Renowned for our unique décor and exceptional service, we
offer a one-of-a-kind experience for our guests. At Firmdale, we value
creativity, quality, and an unwavering commitment to excellence.

We have
an exciting opportunity for a Room Attendant to join our highly successful team
at the Ham Yard Hotel. As a Room Attendant, you will play a vital role in
ensuring our uniquely styled rooms are cleaned and maintained to an impeccable
standard. Each of our bedrooms is designed differently, offering you a variety
of work environments each day.

Responsibilities:

• Ensure
  every room is cleaned and presented to the highest standard.
• Spot and
  address any issues to maintain our high standards.
• Contribute
  to an exceptional guest experience through attentive service.
• Work
  closely with other team members to ensure smooth operations.

What you Need:

• An eye
  for detail to maintain our high standards.
• Ability
  to work well within a team environment.
• Perform
  effectively under pressure and during busy periods.
• A passion
  for providing excellent customer service.
• Strong
  organisational and communication skills.

What
We Offer:

• Competitive hourly rate of
  £16.00 - £17.50 inclusive of service charge.


• Access to Wagestream our
  financial wellbeing app. Stream your accrued earnings before pay day,
  benefit from everyday savings and real time financial coaching.


• Health cash
  plan (including contributions towards dental, optical, alternative
  and complementary therapies)


• Discounted cinema tickets,
  gym membership, travel, retailers and restaurants


• Complimentary meals on shift
  


• Referral bonus scheme for
  recommending top talent


• Flexible scheduling without
  split shifts


• Dry cleaning service for
  work attire and discounted personal dry cleaning


• Enhanced holiday allowance
  based on length of service


• Season ticket loan for
  convenient commuting


• Ongoing training,
  professional development, and fully funded English lessons


• Regular social events, team
  activities, and fitness sessions


• Benefits like cycle to work
  scheme and annual long service awards


• One allocated paid day per
  year for volunteering work


• Exclusive discounts at
  Design Hotels, staff sales, spa discounts, and product perks


• And much more!!

Why join Firmdale Hotels?

Firmdale Hotels is an international, award winning
group of 11 luxury hotels and 10 bars and restaurants in London and New York.
World renowned for their unique interiors and exceptional service, the hotels
are trailblazers in hospitality and design.

We are delighted to have been recognised by the
hospitality and travel industries for the great work our teams have
achieved. To name a few of our recent awards and accolades:

• Proud winners of
  The Times Best Places to Work for both 2024 and 2025


• The Kings Award for Enterprise 2024 for
  outstanding contribution to International Trade


• Manager of the Year – Helle Jensen –
  Cateys 2024


• Food & Beverage Manager of the
  Year - Pedro Paulo - Hotel Cateys 2024


• Hotel Chef of the Year Finalist - Jamie
  Atkinson - Hotel Cateys 2024


• Haymarket Hotel & The Soho Hotel –
  One AA Rosette for Culinary Excellence and AA Breakfast Award 2025


• Covent Garden Hotel – One AA Rosette for
  Culinary Excellence 2025


• Dorset Square Hotel – AA Breakfast Award
  2025


• Ham Yard Hotel, Covent Garden Hotel and
  Haymarket Hotel – Two Michelin Keys 2024


• Charlotte Street Hotel, The Soho Hotel,
  Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024


• Ham Yard Hotel - two AA Rosettes for
  Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA
  Breakfast Award


• Dorset Square Hotel – One AA Rosette for
  Culinary Excellence, The Potting Shed, 2024


• Warren Street Hotel - Travel &
  Leisure ‘IT List’ best hotels in the world


• Whitby Hotel, Crosby Street and Warren
  Street - Michelin keys


• Number Sixteen - Best Boutique Hotels in
  London, The Times, 2024.

You can see a full list of our awards and accolades
here: https://www.firmdalehotels.com/b/awards-accolades/

If you're ready
to embark on a rewarding journey with Firmdale Hotels and contribute to our
legacy of excellence, apply now to join our vibrant team at Ham Yard Hotel!

Firmdale Hotels
welcomes applicants from all backgrounds and is committed to an inclusive
workplace. Please let us know if you need adjustments during the recruitment
process.

In line with the Asylum and
Immigration Act 1996, we do require all applicants to have the eligibility to
live and work in the United Kingdom. Documentation will be required at
interview stage.